Warehouse Operator Specialist-Inventory (A-Shift M-F 7:30AM-4PM)

Role Summary

Accountable for leading and training a group of individuals while meeting or exceeding SLA and KPI expectations. This role maintains the effective execution of picking, receiving, inventory cycle counting, and returns on a daily basis.

Key Responsibilities

• Lead and mentor a team of inventory associates, ensuring daily tasks are completed accurately and on time
• Monitor and drive team performance to ensure SLA and KPI targets are consistently met
• Oversee and actively participate in picking, receiving, cycle counting, and returns processes
• Identify inventory discrepancies and resolve them accurately and in a timely manner
• Train and onboard new associates on processes, systems, and standard operating procedures
• Communicate daily updates, challenges, and team performance to the Inventory Manager
• Collaborate regularly with other departments to support cross functional needs and maintain workflow efficiency
• Maintain inventory accuracy by conducting regular cycle counts and reconciling variances
• Ensure all associates are following safety protocols and company policies at all times
• Maintain productivity, accuracy, and team accountability throughout the shift
• Aid in developing and implementing process improvements to increase efficiency and accuracy
• Serve as the first point of contact for associates when issues or questions arise on the floor

Work Environment & Scope

Works in a fast-paced warehouse environment with a focus on daily operational execution. Follows established processes and procedures while using good judgment to handle floor-level challenges. Expected to maintain productivity, accuracy, and team accountability throughout the shift.

Working Relationships

• Interacts daily with inventory associates, providing direct guidance and hands-on support
• Reports to the Inventory Manager and communicates regularly on team performance, priorities, and any operational issues
• Collaborates consistently with fellow Team Leads across shifts to ensure smooth handoffs and operational continuity
• Regularly coordinates with other departments to support cross-functional needs and maintain overall workflow efficiency

Qualifications

• Previous experience in inventory, warehouse, or supply chain environment preferred
• Strong working knowledge of inventory management systems and spreadsheets
• Ability to work independently and make sound decisions on the floor
• Detail-oriented with strong organizational skills
• Proven ability to lead and motivate a team of associates
• Strong communication skills
• Proactive and solutions-oriented mindset
• Ability to thrive in a fast-paced environment
• Comfortable working across shifts and collaborating with cross-functional teams

Physical Requirements

• Ability to stand, walk, and move throughout the facility for extended periods
• Ability to lift up to 30-50 lbs as needed

Pay

The expected base pay range for this position is $24 per hour. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

About DSV

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.