Warehouse Operations Lead

About the role

The Warehouse Operations Lead has general responsibility to assist in coordinating and supervising all warehouse activities on a daily basis. Under the direction of the Operations Supervisor, this position is responsible for directing work assignments in a manner consistent with company service and cost objectives.

Responsibilities

• Work closely with shift leadership to accomplish shift goals
• Oversee and coordinate warehouse processes such as receiving, put away, picking, and loading of products
• Direct work assignments to employees
• Provide daily hands‑on support in material handling and forklift responsibilities
• Drive compliance with safety, quality, and productivity goals in support of warehouse leadership team objectives
• Brainstorm and suggest new ideas on how to improve processes to supervisor
• Communicate professionally, both orally and in writing, to internal and external partners
• Communicate problems, concerns, and ideas to management; assist in finding solutions to problem areas
• Ensure efficient and safe operation of all material handling equipment
• Train new and current employees on operational SOPs and work instructions
• Maintain a clean and orderly warehouse, including organizing and rotating inventory, maintaining product labels, sweeping, and assisting in staging orders for delivery
• Ensure product is stored safely and in the proper place
• Assist in maintaining the security of the warehouse
• Perform additional duties as assigned by the warehouse supervisor or manager

Qualifications

• High School diploma or GED required
• Experience in a fast‑paced warehouse environment
• Experience with Warehouse Management System
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Ability to handle changing priorities and use good judgment in stressful situations
• Good visual acuity to inspect shipments
• Ability to input data on the computer to create a daily inventory report
• Accuracy in recordkeeping and in sorting, checking, counting, and verifying items received
• Strong time management, organizational, planning and self‑motivation skills
• MHE experience or desire to learn MHE
• Attention to detail
• Excellent customer service skills