Warehouse Operations Lead

About the role

The Warehouse Operations Lead has general responsibility to assist in coordinating and supervising all warehouse activities on a daily basis. Under the direction of the Operations Supervisor, this position is responsible for directing work assignments in a manner consistent with company service and cost objectives.

Responsibilities

• Work closely with shift leadership to accomplish shift goals
• Oversees and coordinates warehouse processes such as receiving, put away, picking, and loading of products
• Directs work assignments to employees
• Provide daily hands‑on support in material handling and forklift responsibilities
• Drives compliance with safety, quality, and productivity goals in support of warehouse leadership team objectives
• Brainstorms and suggests new ideas on how to improve processes to supervisor
• Communicates professionally, both orally and in writing, to internal and external partners
• Communicates problems, concerns, and ideas to management; assists in finding solutions to problem areas
• Ensures efficient and safe operation of all material handling equipment
• Trains new and current employees on operational SOPs and work instructions
• Ensures the warehouse is clean and orderly, including organizing and rotating inventory, maintaining product labels, sweeping the warehouse, and assisting in staging orders for delivery
• Ensures product is stored safely and in the proper place
• Assists in maintaining the security of the warehouse
• Additional duties as assigned by the warehouse supervisor or manager

Qualifications

• High School diploma or GED required
• Experience in a fast‑paced warehouse environment
• Experience with Warehouse Management System
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Ability to handle changing priorities and use good judgment in stressful situations
• Good visual acuity to inspect shipments
• Ability to input data on the computer to create a daily inventory report
• Accuracy in recordkeeping and in sorting, checking, counting, and verifying items received
• Strong time management, organizational, planning, and self‑motivation skills
• MHE experience or desire to learn MHE
• Must have attention to detail
• Must have excellent customer service skills

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities. The contractor will not discharge or otherwise discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Applicants with criminal histories will be considered in a manner consistent with applicable state and local laws.