Warehouse Operations Associate I – Freight Coordinator

Who we are

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.

About the role

Reporting directly to Warehouse Manager within the Distribution department, The Warehouse Operations Associate I is responsible for collaborating with all other warehouse departments, as needed.

Responsibilities

• Coordinate daily warehouse activities: Oversee receiving, storage, and shipping operations to ensure efficiency.
• Maintain inventory accuracy of department.
• Prepare orders.
• Operate warehouse equipment.
• Quality assurance of area.
• Handle complex shipping and receiving tasks: Manage high-value or sensitive shipments and resolve issues promptly.
• Assist in scheduling and resource allocation: Support supervisors in planning labor and equipment needs.
• Collaborate with cross-functional teams: Work with procurement, logistics, and customer service to meet deadlines.
• Exhibits and adheres to the established Visual Comfort Company Values.
• Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule.

Requirements

• 1 - 3 years’ previous experience in a warehousing environment.
• High school diploma or equivalent. Associate is preferred.
• Strong aptitude for and proficiency navigating JDE, RDS, DSI, SQL and all Microsoft Office programs.
• Exceptional organizational and time management skills, with a strong attention to detail.
• Ability to prioritize and handle multiple tasks and changing priorities.
• Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.

Qualifications

• Exceptional communication across all contact channels, including email, chat and phone.
• Available to work a flexible schedule including weekends, early mornings, late evenings, if/when needed.

Skills

• Ability to prioritize and handle multiple tasks and changing priorities.
• Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.
• Exceptional communication across all contact channels, including email, chat and phone.

Benefits

• Work-Life Balance: Monday – Friday, 10:00am – 6:30pm
• Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
• Paid Time Off: Generous vacation accrual and paid time off policies.
• Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
• Compensation: Competitive compensation plan.
• Health Benefits: Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first of the month following your start date.
• Insurance: Company-provided life insurance and short-term disability coverage.
• Retail: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.