Warehouse Manager - Operations & Systems Optimization
Who You Are
You are an experienced Warehouse Manager well versed with leading the strategic optimization of daily operations. You have a strong background in Lean Six Sigma methodologies, utilizing them to establish, monitor, and improve key performance indicators (KPIs).
What You’ll Do
- Define, monitor, and analyze KPIs (e.g., Dock-to-Stock time, Order Picking Accuracy, Perfect Order Rate, Inventory Turnover) using data to identify bottlenecks and drive improvements.
- Lean Six Sigma Process Improvement - apply DMAIC principles to eliminate waste, optimize slotting, and enhance picking/packing workflows.
- Oversee daily activities, including receiving, storing, picking, packing, and shipping to ensure >99% accuracy rates.
- Manage inventory levels, conduct audits/cycle counts, and reduce shrinkage by establishing, and adhering to, strict inventory control procedures/processes.
- Lead, train, and mentor warehouse staff. Enforce OSHA regulations and promote a safety-first culture.
- Work with procurement, logistics, and service teams to align warehouse operations with overall business goals, ensuring OTIF (On-Time, In-Full) performance.
- Lead the integration of WMS/ERP upgrades, including requirements gathering, configuration, testing (UAT), data migration, and go-live support.
- Effectively communicate with leadership and cross-functional teams to support organizational goals.
- Perform additional responsibilities as assigned by leadership.
What You’ll Bring
- 5+ years of experience in warehouse management, with at least 2+ years specifically in managerial role.
- Bachelor’s degree in supply chain, logistics, or business preferred.
- CIPS, CPSM, CSCP, or similar professional certifications preferred.
- Proven experience leading WMS or ERP implementation projects (e.g., HighJump, SAP, Oracle, Blue Yonder, Manhattan).
- Strong knowledge of Lean Six Sigma principles; certification (Green/Black Belt) is a plus.
- High proficiency in data analysis, KPI reporting, and developing dashboards (e.g., Power BI, Excel, WMS analytics).
- Ability to manage, train, and coach warehouse employees, including during change management initiatives.
- Strong analytical, problem-solving, and project management abilities.
- Systems integrations ERP/WMS.
- Organizational and time management.
- Inventory control and compliance standards.
- Integrity and ethical judgment.
- Adaptability and initiative.
- Strong collaboration and communication.
- Continuous improvement mindset.
What We Do
We provide critical communications services to help people in distress. Our Core Values Are Even Simpler: Honesty & Integrity, Service to the customer above all else, Do what is right, Good enough is not good enough: pursue excellence, Encourage individual initiative and growth. By living and breathing our mission and Core Values every day in everything we do, Kings III is creating opportunities for individuals and reducing risk, liabilities, and costs for businesses every day.
Salary
$95,000.00 - $105,000.00