Warehouse Manager | Delivery Route Warehouse Manager

About the role

You're a passionate delivery / logistics leader who brings a confident, people first, and customer centric leadership style. Discover a career designed to be different. At Room & Board, the leaders of our delivery centers are the foundation of our business; it's crucial they understand their customer, cultivate our culture, develop high caliber teams and contribute to building their business.

Responsibilities

• Report to and be a strong partner to our Delivery Market Manager and the rest of the Local and National delivery leadership team.
• Lead, inspire and develop a team of 17 (direct reports) full-service delivery professionals responsible for the prep and delivery of high quality, American-made home furnishings to residential and business customers throughout the local Twin Cities area.
• Manage a 74,000 sq. ft. high volume, fast-paced environment facility comprised of a team of 64 staff members (delivery, merchandise quality, inventory, repair and customer support) serving local and national customers with an average outgoing daily volume of 10,000 cubes representing an average of 185 deliveries per day.
• Partner with our local showroom and outlet store and support several initiatives involving teams at our Central office in Golden Valley and other delivery locations throughout the country.

Requirements

• Experience in delivery, logistics, transportation, warehouse, distribution and/or retail operations with an operational focus, with 3 to 5 years of effective leadership in leading and inspiring a team of service professionals, ideally in a customer-facing environment.
• A strong background in delivery operations, including familiarity with DOT requirements, routing, fleet management, and day-to-day delivery workflows.
• Demonstrated confidence, high standards when it comes to detail and organization, and a belief that your success is tied directly to the growth and development of the team you lead and how you treat others.

Qualifications

• Exceptional communication skills – both verbal and written.
• Prioritize effectively and maintain composure in a fast-paced, high-volume environment.
• Hold teams accountable, address issues promptly, and foster a culture of trust and high performance.

Skills

• Strategic thinking and adaptability.
• Customer-centric leadership style.
• Ability to build and maintain relationships.
• Agility and resilience in handling changes and challenges.
• Business acumen and fiscal responsibility.

Benefits

Benefits that focus on holistic well-being. The whole person matters, not just the one who shows up for work. That’s why we invest in holistic well-being that supports and encourages you to live a full life. Besides a competitive paycheck, we offer benefits to help you thrive in every aspect of life. That includes three weeks of paid vacation, a generous 401(k) match, profit-sharing and more. As a 100% employee-owned company, staff members working 1,000 hours or more in a 12-month period are eligible to participate in our Employee Stock Ownership Plan (ESOP). This plan acts as an additional Retirement Savings Plan fully funded by Room & Board.

Schedule

6:00AM to 2:30PM Tuesday - Saturday with additional hours and/or flexibility as needed to fulfill obligations of the role.

Pay

$72,000 - $92,000 / year (depending on experience and demonstrated leadership qualities)