Warehouse Manager (Bilingual in Mandarin)

Responsibilities

• Oversee a team of full-time employees, responsible for a wide array of tasks, including staffing, training, professional development, motivation, retention, and disciplinary actions up to termination.
• Propel workforce excellence by implementing progressive strategies in performance and productivity management.
• Provide consistent, equitable feedback, and offer coaching and counseling as necessary.
• Direct the operational activities within warehouse settings. This includes conducting operational meetings to ensure adherence to work instructions, workflow processes, and safety regulations.
• Oversee the accurate implementation of work schedules and ensure the quality completion of tasks.
• Administer the scheduling of employee time-offs, ensuring minimal disruption to business operations.
• Generate and distribute various reports essential for daily operations.
• Deliver superior customer service to both internal and external stakeholders.
• Maintain the security of the facility and uphold the integrity of the inventory.
• Other duties as assigned

Qualifications

• A bachelor’s Degree or equivalent work experience is required.
• At least 4 years of experience in high-volume warehouse management.
• Profound knowledge of the logistics sector with a network of logistics service providers.
• Exceptional leadership, influence, organizational, communication, interpersonal, and teamwork capabilities.
• Fully fluent in both English and Mandarin.