Warehouse Manager

About the role

SunOpta delivers customized supply chain solutions and innovation for top brands, retailers, and foodservice providers across a broad portfolio of beverages, broths, and better-for-you snacks. With over 50 years of expertise, SunOpta fuels customers’ growth with high-quality, sustainability-forward solutions distributed through retail, club, foodservice, and e-commerce channels across North America.

Essential Functions of the Job

• Responsible for the effective execution of critical manufacturing site support activities including Product Availability, Shipping/Receiving, and Inventory Control.
• Manage site shipping, receiving, material storage, and inter-plant movement activities for effective facility space utilization, labor efficiency, and material flow (cycle counts, physical counts, FEFO, inventory transaction accuracy, material reconciliations and adjustments for warehouse and plant).
• Develop training documentation such as standard operating procedures (SOPs), one-point lessons (OPLs), and flow charts.
• Collaborate with procurement, production, and planning teams to ensure alignment of material availability with production schedules.
• Maintain accurate and timely records of materials received, issued, moved, produced, stored, and shipped into and out of the facility.
• Ensure the team is picking, loading, and rotating products correctly according to FEFO.
• Coach employees on scanning errors or performance issues.
• Execute regular inventory counts, cycle counts, reconciliations, and adjustments to keep the Oracle inventory system accurate.
• Utilize Oracle data to ensure raw materials and components are staged and delivered to production lines on time and in the correct quantities.
• Lead and coordinate the annual physical inventory count, ensuring accurate reconciliation of inventory records, compliance with company procedures, and minimal disruption to operations.
• Create daily, weekly, and monthly reports on inventory status, warehouse KPIs, and material availability.
• Develop action plans for opportunities and enlist the appropriate team members and partners to drive improvement.
• Ensure compliance and support site audits with Safety, Food Safety, regulatory, and GMP standards in all material handling and storage practices.
• Partner with other site functional leaders to identify and implement improvements in shared areas of accountability in support of excellence in overall site performance.
• Execute the disposal of obsolete and excess material by supporting FSQ and engineering in determining whether items should be scrapped, reworked, returned to the vendor, or sold, while creating destruction paperwork and reconciling inventory.
• Manage warehouse equipment maintenance programs including PM, inspections, repairs.
• Ensure warehouse infrastructure and storage system are maintained in safe working condition including racking integrity, dock doors and warehouse housekeeping standards.
• Lead, coach, and develop warehouse team members and supervisors to achieve safety, quality, service and productivity goals.
• Manage staffing levels, scheduling, training, performance management and employee development to support operation requirements.
• Manage coordination of inbound and outbound transportation activities to ensure on-time and in full order execution.
• Identify and implement continuous improvement initiatives related to warehouse processes, inventory control, labor utilization, and system optimization.
• Run reports to verify the team is attaching BOLs and COAs to orders in the ERP system.

Supervisory Responsibilities

Directly manages the site warehouse/inventory team.

Minimum Qualifications

• 5+ years of warehouse experience with increasing responsibility, including supervisory or management experience.
• A solid understanding of warehouse operations, supply chain, logistics scheduling, cost management, and transportation.

Preferred Qualifications

• Bachelor’s Degree in Logistics, Supply Chain, Business or a related field.
• Prior experience using ERP systems for FEFO inventory management.
• Experience in Food and Beverage.
• Experience with Oracle.
• Bilingual (English/Spanish).

Featured Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid Family leave
• Paid maternity leave
• 401(k) with Match
• Voluntary Life, Accident, Critical Illness and Hospital indemnity
• Paid Holidays
• Tuition assistance
• Short-term and Long-term Disability insurance