Warehouse Manager

About the role

Munch’s Supply is a 65-year-old distributor focusing on heating, cooling, and plumbing industry contractors. The Warehouse Manager oversees warehouse operations including shipping, delivery, receiving, inventory control, product transfer, merchandising, and merchandise will call.

Responsibilities

• Maintains warehouse organization, cleanliness, and accurate product placement according to system records.
• Ensures all shelving and product locations are correctly labeled and consistently maintained.
• Conducts timely monthly facility inspections and performs basic building maintenance as directed.
• Monitors vehicle routing and delivery performance using tracking technology.
• Communicates facility or operational issues to management and corporate personnel.
• Participates in branch walkthroughs with corporate staff as required.
• Supervises branch staff, ensuring proper coverage, performance, and adherence to schedules.
• Leads performance management activities including coaching, reviews, and disciplinary actions in partnership with HR.
• Fosters a positive, communicative work environment through consistent leadership.
• Ensures timecard accuracy and manages scheduling adjustments as needed.
• Trains warehouse staff on proper equipment use and product handling procedures.
• Cohorts with management to maintain adequate staffing levels.
• Serves as the branch’s lead safety advocate, ensuring full compliance with safety protocols.
• Reviews inspection forms, identifies issues, and recommends safety-related operational improvements.
• Immediately addresses and corrects unsafe conditions in the warehouse.
• Reports all accidents, injuries, and incidents promptly, assisting in accurate safety data collection and reporting.
• Serves as the lead for efficient and accurate handling of all incoming freight.
• Verifies compliance with standard operating procedures for Bills of Lading, damage notations, and freight counts.
• Follows company protocols for communicating exceptions on Bills of Lading, including damages and shortages.
• Monitors all inbound trucks, drivers, and purchase orders through the receiving log.
• Schedules drivers, trucks, and deliveries to maximize efficiency and minimize cost; coordinates with the assigned manager on any issues that arise.
• Utilizes third-party carriers to outsource deliveries when necessary to meet service requirements.
• Communicates promptly with the manager regarding delivery-related concerns, including customer complaints, jobsite safety incidents, employee feedback, and any driver accidents, citations, or violations.
• Ensures adherence to company procedures for driver logs, product returns and credits, and monitoring of driver punctuality.
• Verifies completion of daily vehicle inspection reports to maintain fleet safety and compliance.
• Ensures all product transfers are executed accurately and efficiently in accordance with company standards.
• Oversees compliance with procedures related to pulling, checking, loading, and receiving transferred merchandise.
• Confirms that all outbound transfers are pulled on the same day they are entered into the system and that inbound transfers are received and processed in the system on the day of arrival at the branch.
• Ensures all vehicles and material handling equipment are regularly maintained and remain in safe, operable condition.
• Promptly reports any damage, performance issues, or safety concerns to the appropriate manager or corporate personnel.
• Conducts daily inspections of lift equipment and delivery vehicles.
• Maintains proper charging and secure storage of material handling equipment.
• Confirms trucks are loaded, fueled, and secured for next-day use.
• Oversees end-of-day storage of all equipment in designated areas.

Qualifications

• A high school diploma or GED is required.
• At least 5 years of experience in warehousing, supply chain, or related operations.
• A minimum of 3 years in a supervisory or team leadership role within a distribution environment.
• Familiarity with quality systems (ISO preferred), LEAN, and Six Sigma methodologies.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and standard office technology.

Physical Demands & Work Environment

This role requires 40–50 hours per week and regular physical activity, including:

• Frequent lifting (25–50 lbs); occasional lifting up to 100 lbs.
• Operating forklifts and material handling equipment up to 6 hours daily.
• Regular bending, climbing, squatting, kneeling, and reaching.
• Occasional pushing/pulling up to 300 lbs.
• Prolonged use of hands, arms, and feet for equipment operation.
• Continuous sitting, standing, walking, and twisting.

What We Offer

• Medical, dental, vision, and prescription coverage effective immediately
• 401(k) plan with company contributions
• Life insurance and short- and long-term disability coverage
• HSA/FSA options and an Employee Assistance Program (EAP)
• Paid time off, including vacation, holidays, and personal days
• Weekly pay, employee discounts, and more

Equal Employment Opportunity & Pre-Employment Requirements

We are an equal opportunity employer and make employment decisions without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identity, disability, or military service history. To request reasonable accommodation, contact careers@msupply.com

All candidates who receive a written offer of employment must successfully complete a background check and drug screening in accordance with our company policy.

For roles involving driving a company vehicle, a Motor Vehicle Record (MVR) check will also be conducted to determine insurability.

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