Warehouse Management Systems (WMS) Lead
Carrier · Indianapolis, IN · 1 mo ago
Management$79k–$158k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we have "Position Overview" which is about role. Use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only if posting has real specific content. We have Position Overview (we can map to About the role). Responsibilities: Key Responsibilities. Qualifications: Required and Preferred. Skills: maybe part of qualifications? Could separate but we can include Skills if present. Benefits: present. Pay: present. Schedule: not present (no schedule info). So we omit Schedule.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, accommodations, application deadline, privacy notice, AI note, etc. Also remove "About Carrier" corporate description? That's boilerplate? It's about company, not role. Should we keep? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About Carrier" is not exactly those but could be considered company overview; not required to keep? It's not about the role. Might be considered boilerplate? It's generic company description. Probably we should omit it to focus on role. Keep only role-specific content: Position Overview, Key Responsibilities, Qualifications (Required, Preferred), Benefits, Pay Range. Also maybe "Other Compensation" short-term cash incentives - could be part of Benefits or separate? Could include under Benefits? But we have Benefits section; we could include short-term cash incentives there. However instruction: include a section ONLY when posting has real specific content. Benefits we have details. Pay we have range. Other Compensation maybe not needed as separate; could be included in Benefits or omitted. Safer to include under Benefits as a bullet.
We must not invent or summarize away detail. Preserve ALL substantive information. So we need to include all details from those sections.
Let's extract:
Position Overview:
"The Warehouse Management Systems (WMS) Lead serves as the primary site business owner and subject matter expert for SAP Extended Warehouse Management (EWM) and related warehouse technology solutions at the Indianapolis Distribution Center. This role acts as a functional Business Analyst—bridging the gap between warehouse operational requirements and technical IT/SAP solution capabilities. The WMS Lead is responsible for supporting system stability, troubleshooting functional/integration issues, leading continuous process improvement initiatives, testing system enhancements, and ensuring technology solutions support overall operational excellence, inventory accuracy, and productivity."
Key Responsibilities (list):
- Warehouse Systems Management & Business Analysis
- Serve as the primary site business owner and functional subject matter expert for SAP EWM and related warehouse technology platforms.
- Act as the functional bridge between operational business needs and system configuration/IT capabilities in SAP.
- Support system integrations and cross-functional workflows across SAP EWM, SAP ECC / S/4HANA, Transportation Management Systems (TMS), Yard Management Systems (YMS), Order Management Systems, and operational reporting tools.
- Monitor system performance and proactively identify opportunities for process optimization, automation, standard process discipline, and technology modernization.
- Coordinate system configuration, testing, validation, user acceptance testing (UAT), and deployment activities for system upgrades and site enhancements.
- Incident Resolution & Operational Support
- Provide front-line functional support for warehouse system incidents, queue/transaction errors, printing issues, and operational disruptions.
- Investigate, troubleshoot, and resolve issues related to SAP EWM transactions, inventory synchronization, integration messages, and warehouse hardware execution (RF handheld scanners, tablets, printers).
- Collaborate with internal IT, Application Maintenance Support (AMS) teams, developers, and third-party vendors to resolve complex technical defects and minimize operational downtime.
- Communicate system outages, planned maintenance, and risks to site leadership and warehouse operations.
- Continuous Improvement & Process Optimization
- Partner with warehouse and supply chain leadership to identify and deliver continuous improvement projects that reduce manual effort, eliminate operational defects, and increase labor productivity.
- Lead requirements gathering, business process design, test plan execution, and post-implementation validation for system change requests.
- Maintain and update standard operating procedures (SOPs), system requirements documentation, and user training materials.
- Reporting, Analytics & Technology Administration
- Develop and maintain warehouse reporting, dashboards, and operational performance metrics using SAP reporting, Power BI, and SQL queries.
- Oversee site hardware administration for RF scanners, mobile devices, barcode printers, and warehouse workstations.
- Provide user training and ongoing support to warehouse teams to improve system adoption and operational discipline.
Qualifications Required:
- Bachelor’s Degree in Supply Chain Management, Information Systems, Logistics, Business Administration, Computer Science.
- 3+ years Experience supporting Warehouse Management Systems (WMS) within a distribution, manufacturing, or supply chain environment.
- 3+ years in SAP EWM and core warehouse workflows (receiving, putaway, picking, packing, shipping, replenishment, inventory control).
Preferred:
- Experience with or exposure to SAP ECC and S/4HANA environments.
- Strong troubleshooting, analytical, and data analysis skills using Microsoft Office tools.
- Excellent verbal and written communication skills with the ability to translate complex technical concepts into business terms and collaborate cross-functionally.
- Advanced functional expertise in SAP EWM configuration and integration troubleshooting.
- Experience supporting SAP Transportation Management (TM), Yard Management Systems (YMS), and warehouse execution tools.
- Familiarity with Power BI, SQL queries, ServiceNow, or Jira.
- Experience managing RF scanning technologies, industrial printing, and warehouse hardware.
- Strong background in Distribution Center (DC) operations, business analysis, and continuous improvement methodologies.
Pay Range:
- The annual salary for this position is between $79,000.00 - $158,000.00 annually.
- Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
- The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.
Other Compensation:
- This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits:
- Employees are eligible for benefits, including:
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
- To learn more about our benefits offering, please click here Work with us | Carrier Corporate (opens in new window).
- The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
We should keep the benefit details but maybe trim the "To learn more..." link as it's application instruction? It's a link to learn more; could be considered application instruction? It's not exactly applying but still a link. Might be considered boilerplate? Safer to keep but maybe it's okay. However instruction: remove application instructions. That link is not exactly instruction to apply but informational. Might be okay to keep. But we could drop it as it's not substantive detail about benefits? It's a reference. Might be okay to keep but we can drop to be safe.
We must not repeat job title as heading. We'll output:
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only if posting has real specific content. We have Position Overview (we can map to About the role). Responsibilities: Key Responsibilities. Qualifications: Required and Preferred. Skills: maybe part of qualifications? Could separate but we can include Skills if present. Benefits: present. Pay: present. Schedule: not present (no schedule info). So we omit Schedule.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, accommodations, application deadline, privacy notice, AI note, etc. Also remove "About Carrier" corporate description? That's boilerplate? It's about company, not role. Should we keep? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About Carrier" is not exactly those but could be considered company overview; not required to keep? It's not about the role. Might be considered boilerplate? It's generic company description. Probably we should omit it to focus on role. Keep only role-specific content: Position Overview, Key Responsibilities, Qualifications (Required, Preferred), Benefits, Pay Range. Also maybe "Other Compensation" short-term cash incentives - could be part of Benefits or separate? Could include under Benefits? But we have Benefits section; we could include short-term cash incentives there. However instruction: include a section ONLY when posting has real specific content. Benefits we have details. Pay we have range. Other Compensation maybe not needed as separate; could be included in Benefits or omitted. Safer to include under Benefits as a bullet.
We must not invent or summarize away detail. Preserve ALL substantive information. So we need to include all details from those sections.
Let's extract:
Position Overview:
"The Warehouse Management Systems (WMS) Lead serves as the primary site business owner and subject matter expert for SAP Extended Warehouse Management (EWM) and related warehouse technology solutions at the Indianapolis Distribution Center. This role acts as a functional Business Analyst—bridging the gap between warehouse operational requirements and technical IT/SAP solution capabilities. The WMS Lead is responsible for supporting system stability, troubleshooting functional/integration issues, leading continuous process improvement initiatives, testing system enhancements, and ensuring technology solutions support overall operational excellence, inventory accuracy, and productivity."
Key Responsibilities (list):
- Warehouse Systems Management & Business Analysis
- Serve as the primary site business owner and functional subject matter expert for SAP EWM and related warehouse technology platforms.
- Act as the functional bridge between operational business needs and system configuration/IT capabilities in SAP.
- Support system integrations and cross-functional workflows across SAP EWM, SAP ECC / S/4HANA, Transportation Management Systems (TMS), Yard Management Systems (YMS), Order Management Systems, and operational reporting tools.
- Monitor system performance and proactively identify opportunities for process optimization, automation, standard process discipline, and technology modernization.
- Coordinate system configuration, testing, validation, user acceptance testing (UAT), and deployment activities for system upgrades and site enhancements.
- Incident Resolution & Operational Support
- Provide front-line functional support for warehouse system incidents, queue/transaction errors, printing issues, and operational disruptions.
- Investigate, troubleshoot, and resolve issues related to SAP EWM transactions, inventory synchronization, integration messages, and warehouse hardware execution (RF handheld scanners, tablets, printers).
- Collaborate with internal IT, Application Maintenance Support (AMS) teams, developers, and third-party vendors to resolve complex technical defects and minimize operational downtime.
- Communicate system outages, planned maintenance, and risks to site leadership and warehouse operations.
- Continuous Improvement & Process Optimization
- Partner with warehouse and supply chain leadership to identify and deliver continuous improvement projects that reduce manual effort, eliminate operational defects, and increase labor productivity.
- Lead requirements gathering, business process design, test plan execution, and post-implementation validation for system change requests.
- Maintain and update standard operating procedures (SOPs), system requirements documentation, and user training materials.
- Reporting, Analytics & Technology Administration
- Develop and maintain warehouse reporting, dashboards, and operational performance metrics using SAP reporting, Power BI, and SQL queries.
- Oversee site hardware administration for RF scanners, mobile devices, barcode printers, and warehouse workstations.
- Provide user training and ongoing support to warehouse teams to improve system adoption and operational discipline.
Qualifications Required:
- Bachelor’s Degree in Supply Chain Management, Information Systems, Logistics, Business Administration, Computer Science.
- 3+ years Experience supporting Warehouse Management Systems (WMS) within a distribution, manufacturing, or supply chain environment.
- 3+ years in SAP EWM and core warehouse workflows (receiving, putaway, picking, packing, shipping, replenishment, inventory control).
Preferred:
- Experience with or exposure to SAP ECC and S/4HANA environments.
- Strong troubleshooting, analytical, and data analysis skills using Microsoft Office tools.
- Excellent verbal and written communication skills with the ability to translate complex technical concepts into business terms and collaborate cross-functionally.
- Advanced functional expertise in SAP EWM configuration and integration troubleshooting.
- Experience supporting SAP Transportation Management (TM), Yard Management Systems (YMS), and warehouse execution tools.
- Familiarity with Power BI, SQL queries, ServiceNow, or Jira.
- Experience managing RF scanning technologies, industrial printing, and warehouse hardware.
- Strong background in Distribution Center (DC) operations, business analysis, and continuous improvement methodologies.
Pay Range:
- The annual salary for this position is between $79,000.00 - $158,000.00 annually.
- Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
- The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.
Other Compensation:
- This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits:
- Employees are eligible for benefits, including:
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
- To learn more about our benefits offering, please click here Work with us | Carrier Corporate (opens in new window).
- The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
We should keep the benefit details but maybe trim the "To learn more..." link as it's application instruction? It's a link to learn more; could be considered application instruction? It's not exactly applying but still a link. Might be considered boilerplate? Safer to keep but maybe it's okay. However instruction: remove application instructions. That link is not exactly instruction to apply but informational. Might be okay to keep. But we could drop it as it's not substantive detail about benefits? It's a reference. Might be okay to keep but we can drop to be safe.
We must not repeat job title as heading. We'll output:
About the role
...position overview...
Responsibilities
- ... each bullet? We need to preserve list structure. Could nest sublists? The instruction: Use
- for any list of duties/requirements/benefits. So we can have top-level
- with each responsibility as
- . Inside each we can have further
- for sub-items. That's fine.
Similarly for Qualifications: we can have Required and Preferred maybe as subheadings? But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Qualifications heading; we can put Required and Preferred as paragraphs or sublists. Could also split into Requirements and Qualifications? But we have both headings. Could use Requirements for required, Qualifications for preferred? Or combine. The instruction: Use headings only when posting has real specific content. We have both required and preferred; we could put Required under Qualifications heading, and Preferred under Skills heading? But Skills heading is for skills. Might be better to put Required under Qualifications, Preferred under Skills. However the posting has "Qualifications Required" and "Preferred Experience". So we can map Required to Qualifications, Preferred to Skills. That seems logical.
Thus:
- Bachelor’s Degree in Supply Chain Management, Information Systems, Logistics, Business Administration, Computer Science.
- 3+ years Experience supporting Warehouse Management Systems (WMS) within a distribution, manufacturing, or supply chain environment.
- 3+ years in SAP EWM and core warehouse workflows (receiving, putaway, picking, packing, shipping, replenishment, inventory control).
- Experience with or exposure to SAP ECC and S/4HANA environments.
- Strong troubleshooting, analytical, and data analysis skills using Microsoft Office tools.
- Excellent verbal and written communication skills with the ability to translate complex technical concepts into business terms and collaborate cross-functionally.
- Advanced functional expertise in SAP EWM configuration and integration troubleshooting.
- Experience supporting SAP Transportation Management (TM), Yard Management Systems (YMS), and warehouse execution tools.
- Familiarity with Power BI, SQL queries, ServiceNow, or Jira.
- Experience managing RF scanning technologies, industrial printing, and warehouse hardware.
- Strong background in Distribution Center (DC) operations, business analysis, and continuous improvement methodologies.
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
Qualifications
Skills
Pay
The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.
Optionally include Other Compensation as a paragraph under Pay or Benefits? Could add a short paragraph: "This position may be entitled to short-term cash incentives, subject to plan requirements." Could be placed under Pay as extra sentence. Benefits:Benefits
- . Inside each we can have further
- for any list of duties/requirements/benefits. So we can have top-level