Warehouse & Logistics Associate

About the role

Maintain a safe, clean, and organized warehouse and delivery environment.

Receive, stock, pick, package, and ship inventory accurately in accordance with company systems, layouts, and procedures.

Load, secure, and deliver parts, units, and materials to customers, vendors, and company locations in a safe and timely manner.

Operate forklifts, pallet jacks, company vehicles, and unit apparatus in compliance with company, customer, traffic, and DOT requirements.

Conduct 360-degree walkaround inspections with photos to verify apparatus condition, secure loose items, and report any damage prior to movement.

Verify delivery accuracy, obtain required signatures or documentation, and communicate delays, discrepancies, or customer feedback to the appropriate team.

Provide professional, courteous customer service and route complex issues to the appropriate team member.

Periodically relocate units, as required.

Responsibilities

• Maintain a safe, clean, and organized warehouse and delivery environment.
• Receive, stock, pick, package, and ship inventory accurately in accordance with company systems, layouts, and procedures.
• Load, secure, and deliver parts, units, and materials to customers, vendors, and company locations in a safe and timely manner.
• Operate forklifts, pallet jacks, company vehicles, and unit apparatus in compliance with company, customer, traffic, and DOT requirements.
• Conduct 360-degree walkaround inspections with photos to verify apparatus condition, secure loose items, and report any damage prior to movement.
• Verify delivery accuracy, obtain required signatures or documentation, and communicate delays, discrepancies, or customer feedback to the appropriate team.
• Provide professional, courteous customer service and route complex issues to the appropriate team member.
• Periodically relocate units, as required.

Requirements

• Forklift certified or willing to obtain upon hire.
• Minimum of one (1) year of parts, warehouse, delivery, or customer-service experience preferred.
• Ability to safely lift, move, and transport parts and materials.
• Strong organizational, communication, and interpersonal skills with attention to detail and ability to follow instructions.
• Self-motivated with a demonstrated record of integrity, dependability, and acceptable safety and performance standards.
• Familiarity with unit operations and systems preferred.

Qualifications

• Stand, walk, bend, squat, kneel, crawl, twist, reach or otherwise move frequently.
• Occasional repetitive motion and grasping.
• Occasional climbing to reach areas on equipment or racks.
• Lift, move or otherwise transfer up to 50 lbs. occasionally, >20 lbs. frequently.
• Sit, grasp items and perform keyboarding for frequent operation of a computer.
• Exposure to typical machine shop physical hazards which may include moving mechanical parts.

Skills

• Forklift certification.
• Parts, warehouse, delivery, or customer-service experience.
• Organizational, communication, and interpersonal skills.
• Attention to detail and ability to follow instructions.
• Self-motivation and integrity.
• Familiarity with unit operations and systems.

Behaviors

• Safe and efficient warehouse operations.
• Professional and courteous customer service.
• Effective problem-solving and issue routing.
• Attention to detail and accuracy.
• Adherence to safety and performance standards.

Motivations

• Commitment to workplace safety and efficiency.
• Passion for customer satisfaction and service.
• Desire for continuous learning and improvement.
• Interest in working in a dynamic and fast-paced environment.

Education

• No specific educational requirements mentioned.

Experience

• No specific experience requirements mentioned beyond the minimum of one year of relevant experience.

Licenses & Certifications

• Forklift certification.

Pay

N/A

Schedule

N/A

Benefits

N/A