Warehouse Inventory Associate, Part-Time (28 hours), Temporary (3 months)

About the role

The Warehouse Associate is responsible for assisting the warehouse team with processing incoming store merchandise, restocking the sales floor, responding to merchandise requests and in-store pickup, and support of web store order fulfilment. This position is committed to keeping all workspaces organized and well maintained and to providing a top-level customer service experience for all visitors when engaged on the sales floor. This role requires collaboration with various stakeholders within the store department including the sales floor and buying teams. Moreover this role directly contributes to the Museum Store by assisting the sales floor in providing a rewarding customer and museum experience.

Responsibilities & Duties

• Perform replenishment of entire sales floor multiple times a day. Following the recommendations of the Warehouse Operations Manager and Museum Store Management team, merchandise the sales floor with new inventory as well as merchandise from the stockroom, back stock and understock.
• Assist in preparing merchandise for sales floor, including labeling, rolling posters, markdowns, price changes, shrink wrapping and boxing.
• Maintain neat appearance of Store and Warehouse by organizing supplies, backstock in cabinets, closets, and on shelves, straightening merchandise in store and displays, handling recycling/trash, helping move fixtures as needed.
• Organize and maintain back stock area in the warehouse and off-site storage areas including exhibition related storage.
• Assist in cycle counting, preparing for and performing end of fiscal year inventory.
• Assist patrons with all customer service needs and keep abreast of the inventory to aid and promote sales as necessary.
• Provide courteous, friendly service creating a congenial atmosphere on the sales floor.
• Communicate problems and suggestions to supervisors.
• Assist with other Museum Store duties including copying, filing, lifting cartons.
• Duties may also include ringing up sales at the register, bag and wrap purchases, verify credit cards and memberships.
• Assist in seasonal tasks including but not limited to online order fulfillment and in-store pickup.

Qualifications & Skills

• High school or equivalent, college coursework preferred.
• Minimum of one (1) year of experience in retail sales or warehouse environment required.
• Familiarity with operating hand trucks and pallet jacks a plus.
• Ability to work with a computer inventory system.
• Must be comfortable using and communicating with a radio/walkie.
• Ability to work effectively with the public and with co-workers.
• Demonstrated punctuality and dependability.
• Ability to communicate problems and conduct constructive problem resolution.
• Ability to work quickly and with a sense of urgency during busy times.
• Must be able to work weekends.

Schedule

• Part Time, 28 hours/week
• Temporary (3 months)
• Fully onsite

Working Conditions

• Must be able to lift to 50 pounds
• Work in a close environment
• Stand for multiple hours a day
• Must be able to work weekends

Pay & Benefits

• $24.92 - $29.90 an hour ($24.92/hour starting)
• This is a union position subject to the provisions of the Collective Bargaining Agreement (CBA).
• Benefits: SF City Option, SFMOMA Membership, and more

Location: San Francisco, 151 3rd Street