Warehouse Generalist - Full Performance - Temporary

Applicants must have an Active Top Secret/SCI US Government clearance with polygraph. US Citizenship is required to maintain this clearance.

About the role

Warehouse Generalists at the full-performance level work independently under general supervision and perform work in one or more work units. They are expected to develop proficiency in their duties and complete Sponsor-specific training to safely and effectively operate necessary equipment.

Responsibilities

• Safely operate material handling equipment such as:
  • Gas/diesel/electric-powered forklifts (1,000 to 50,000 lbs. capacity)
  • Pallet jacks and hand trucks
  • Automatic or manual shrink wrap machines
  • Warehouse scales
  • Banding and strapping equipment
  • Wheeled carts and cages, J-bars
  • Dock and lift gate equipment
  • Packing tape dispensers
• Assist with office moves and relocations, including:
  • Manual lifting and lowering of boxes, totes, bins, and furniture
  • Wrapping furniture and other items using furniture pads or stretch wrap
  • Team lifts of safes and other heavy materials onto dollies or skids
• Use manual and/or electric hand tools for tasks such as:
  • Mounting or dismounting white boards, pictures, and electronic equipment
  • Measuring and cutting wood for crate assembly
• Perform receiving and distribution functions, including:
  • Pick-up and delivery of materials
  • Validation of material contents against packing lists and manifests
  • Inspection of received material for damage
  • Loading and unloading material to/from trucks, trailers, vans, and other vehicles
  • Preparation of shipping documentation and labeling
• Execute packing and crating functions, including:
  • Following policies and procedures for packing and crating materials
  • Seeking guidance for packing hazardous materials
  • Performing packing steps for standard and non-standard items
  • Determining appropriate packing materials
  • Measuring and cutting wood for custom crating
  • Constructing custom crates, blocking, and bracing materials
  • Weighing, cubing, banding, and applying burlap to packages
  • Using Instapak and other packing materials
  • Preparing documentation for HAZMAT packages
• Perform routine maintenance on equipment (e.g., oiling, cleaning, changing filters).
• Process documents and manifests, readying them for distribution.
• Receive, sort, and package materials for daily delivery, ensuring proper marking.
• Ensure safe and secure transport of documents/materials within Agency facilities and other Government locations in the Washington metropolitan area.
• Distribute materials, collecting authorized signatures upon delivery.
• Organize daily delivery routes for efficiency and timeliness, including alternative routes.
• Complete entries into a tracking database and scan materials into the document control system.
• Scan signed receipts to verify delivery and accountability transfer.
• Serve as a customer service representative to resolve delivery issues (e.g., delays).
• Maintain contact with recipients regarding problem resolution and escalate issues as needed.
• Coordinate daily activities of team members, including duty lists and workload distribution.
• Receive delivery requests via phone, email, or in-person and prepare manifests.
• Communicate delivery status and route changes, updating cleared recipient lists.
• Assist in balancing workload distribution among couriers and monitoring hours worked.
• Perform other ad hoc warehouse tasks as assigned.

Requirements

• Active Top Secret/SCI US Government clearance with polygraph (US Citizenship required).
• At least one (1) year of warehouseman-type work in a warehouse environment.
• Clean driving record:
  • Point accumulation not exceeding minus four (-4) points
  • Zero driving suspensions or revocations
  • Zero serious motor vehicle violations (e.g., DUI, reckless driving, leaving the scene of an accident)
  • No assignment to alcohol safety action programs or driver alcohol rehabilitation programs
  • No assignment to driver improvement programs
• High School Diploma or GED equivalent.
• Forklift training within 30 days of start (provided by Sponsor).

Skills

• Working knowledge of policies and regulations for storage, packing, shipping, and handling materials (including specialized materials).
• Diplomacy and good judgment in interactions with security guards, police, and government officials.
• Ability to learn Agency regulations, policies, and unique authorities.
• Working knowledge of HAZMAT requirements and Working Capital Fund (WCF) procedures.
• Understanding of security protocols related to warehouse operations.
• Extensive knowledge of Washington, D.C. and surrounding routes.
• Excellent driving skills and a good driving record.
• Basic mathematical skills for measuring, weighing, and cubing materials.
• Knowledge of power tools, machinery, and carpentry techniques.
• Working knowledge of Windows-based computer applications.
• Experience operating material handling equipment safely.
• Ability to lift up to 50 lbs (frequent lifting up to 70 lbs).
• Knowledge of industrial shredder operation.
• Critical thinking and problem-solving skills with minimal guidance.
• Reading comprehension for manifests and documents.
• Attention to detail and accurate record-keeping.
• Strong interpersonal and customer service skills.
• Effective verbal and written communication.
• Flexibility to work well in a team environment.
• Adaptability to follow correct delivery procedures.
• Time management for handling multiple priorities.
• Experience training other employees.

Work Environment

Work is performed in two environments:

• A temperature-controlled warehouse with concrete floors, exposure to moving vehicles, fumes, noise, dust, and cramped spaces.
• Driving a customer vehicle to and from sponsor and customer sites, including mailroom/office settings.

Work involves significant standing, driving, walking, bending, and lifting (up to 70 lbs). Frequent use of computer terminals and occasional outdoor work in all weather conditions.

Tools & Technology

• Material handling equipment (forklifts, pallet jacks, etc.)
• Full range of power and hand tools
• Industrial carton making machine, banding machine, Instapak machine
• Packaging and office equipment
• Handheld barcode scanners
• Motor vehicles (sedans to box trucks, no special licensing required)
• Microsoft Office software applications

Pay

US: $30.00 - $36.00 hourly.

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements.