Warehouse & Driver Technician, Non-CDL - Dedham, MA

Position Overview

The Warehouse and Driver Technician (Non-CDL) supports warehouse operations and any projects as assigned. Primary responsibilities include shipping/receiving of orders, quality control, inventory control, and other warehouse-related logistics. Additionally, this position involves operating company vehicles requiring a CDL Class C license for transportation and delivery tasks.

Key Job Responsibilities

• Inbound/Outbound Order Processing
• Accurately receive, ship and label product, pick-up product from inventoried locations and pack orders efficiently and accurately for delivery to venues and/or other warehouses
• Perform basic quality control (QC) procedures, presentation of equipment and inventory control
• Logistics and Transportation:
• Prepare and process shipments to ship small parcel, LTL and via internal fleet
• Operate industrial powered forklifts including (i.e., Sit-down, reach, stock picker, and powered pallet jack)
• Operate company vehicles require a valid driver's license for the delivery and transportation of goods
• Ensure timely and safe delivery of products to the designated locations
• Conduct pre-trip and post-trip inspections of vehicles to ensure safety and compliance with regulations
• Safety:
• Perform daily checklists on forklifts and other equipment within the warehouse
• Participate in safety team initiatives
• Adhere to all safety protocols and transportation regulations while operating vehicles
• Warehouse Housekeeping:
• Clean and maintain a safe work area
• Maintain equipment as necessary
• Customer Service:
• Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments
• Maintain a working knowledge of equipment

Job Qualifications

• High School diploma/GED
• 1 to 3 years’ experience in warehouse environment
• Valid driver’s license with a clean driving record
• Ability to lift over 50 lbs. independently
• Ability to follow written and verbal instructions
• Strong communication skills with other team members, site leadership team and internal and external customers
• Organizational skills with an attention to detail and accuracy
• Ability to multi-task while working in a fast paced environment
• Basic computer skills with an emphasis on Microsoft Office
• Experience using an RF based WMS system (preferred)
• Experience operating industrial forklift equipment
• Experience with DOT regulations and telematics electronic ELD logs (preferred)

Competency Group

• Deliver World Class Service
• Hospitality
• Ownership
• Do The Right Thing
• Instills Trust
• Safety Conscious
• Drive Results
• Action Oriented
• See The Big Picture
• Tech Savvy
• Value People
• Communicates Effectively

Work Environment

• Warehouse and Driver Environment: Exposure to outdoor temperatures, dirt, sand, and/or dust. Working times may include irregular hours and on-call status, including days, evenings, weekends, and holidays. Long periods of sitting while driving, as well as loading and unloading materials, involve physical activity. Safety is paramount, and all driving tasks should be performed with attention to safety protocols.
• Office: Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Adherence to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

Hourly Pay Range

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Benefits

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

Early Career Development Programs

Encore is always looking for talented people who are passionate about creating memorable experiences that inspire change. Find out how you can jump-start your career in our dynamic industry.

Explore Locations

Your career and ambitions aren’t tied down to one place. We’re the exclusive on-site event technology provider to over 1,500 venues around the world, filling your future with global possibilities.

Career Path Opportunities

Discover everywhere you can go and the impact you can have. Your career is never limited to one location with Encore.

What to Expect

We want to give you a window into our recruitment process to ensure that your journey to becoming a Encore team member is a positive experience.