Warehouse/Driver II

Johnstone Supply - The Founders Group is a 3rd-generation family-owned wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We operate across 6 states as one of the nation’s largest HVAC/R distributors, offering superior customer service, technical advice, training seminars, and an industry-respected catalog featuring over 80,000 quality parts and equipment. Our purpose is to keep our communities safe and comfortable.

About the role

Under the general supervision of the Branch Manager, the Warehouse/Driver II role ensures accurate and professional execution of deliveries while supporting essential warehouse operations. Responsibilities include unloading inbound materials, receiving and staging shipments, maintaining warehouse organization, and operating forklifts or other material-handling equipment. The Warehouse/Driver II contributes to operational excellence through reliable delivery performance, exceptional customer service, and consistent support of warehouse functions.

Schedule

Monday – Friday, 40 hours per week between the business hours of 5 am – 5 pm.

Responsibilities

• Delivery Driving & Customer Service:
  • Operate company vehicles in full compliance with all safety and fleet program guidelines and traffic laws.
  • Maintain a professional appearance and represent the Johnstone brand positively during all customer interactions and deliveries.
  • Flexibility to fluctuate between warehouse responsibilities and delivery driving duties as needed to meet operational demands.
  • Deliver products to customers and other facilities in a timely, professional manner.
  • Verify delivery documentation, load accuracy, and ensure secure transport of goods.
  • Provide exceptional customer service during deliveries, including handling returns or exchanges.
  • Adhere to all traffic laws, DOT regulations, and company safety standards.
  • Perform pre-trip and post-trip vehicle inspections; report maintenance issues promptly.
  • Assist with counter/phone sales and call customers regarding back orders when necessary.
• Warehouse Operations:
  • Assist with receiving, unloading, and inspecting incoming shipments.
  • Pick, pack, and stage orders accurately for delivery or customer pickup.
  • Maintain organized inventory and ensure proper storage of materials.
  • Schedule and coordinate inbound freight when necessary.
  • Use RF scan gun to manage inventory and track inbound/outbound freight.
  • Label new inventory and follow proper put-away procedures.
  • Put away stock according to agreed standards and procedures.
  • Replenish from overstock areas and rotate stock when appropriate.
  • Update bin locations as needed.
  • Complete paperwork and filing for freight claims and daily receiving maintenance.
  • Assist with replenishing, order pulling, shipping, and showroom stocking.
  • Maintain cleanliness and organization of designated warehouse areas daily.
  • Communicate with Warehouse Supervisor and/or Branch Manager to ensure coverage of all warehouse areas.
  • Receive and process daily rush orders and weekly corporate/Tigard orders.
  • Pull will-call orders for customer pickup and check staging of orders.
  • Process ship-outs, warranty returns, and ensure proper documentation.
  • Prepare returns for shipment to Tigard branch or vendor direct.
  • Order and return compressed gas tanks as needed.
  • Recycle cardboard and empty branch garbage twice weekly.
  • Operate forklifts, pallet jacks, and other material-handling equipment safely.
  • Support cycle counts and inventory audits as required.
• General Duties:
  • Attend ongoing training classes and assist with special projects as assigned.
  • Maintain a clean and safe work environment in both warehouse and vehicle.
  • Collaborate with team members to meet daily operational goals.
  • Follow all company policies, safety guidelines, and standard operating procedures.

Requirements

• High school diploma or GED.
• Valid driver’s license with a clean driving record; ability to cross state lines for deliveries.
• Minimum 1–2 years of delivery driving experience, preferably in a warehouse/distribution setting.
• Box truck driving experience.
• 1–3 years of warehouse experience, including shipping/receiving and material handling.
• Forklift experience preferred.
• Ability to lift and move up to 70 pounds regularly.
• Strong attention to detail and time management skills.
• Ability to organize, prioritize, and handle multiple tasks in a fast-paced environment.
• Excellent communication and customer service abilities.
• HVAC/R experience a plus.
• Customer service/sales experience.
• Strong technology skills; ability to use RF scanners and basic computer systems.
• Ability to type 30–50 wpm, operate office equipment, and use 10-key/calculator.

Skills

• Customer Satisfaction: Collecting and analyzing data to measure fulfillment of customer expectations.
• Attention to Detail: Executing and completing a task with a high level of accuracy.
• Order Processing: Identifying, sorting, picking, packaging, and delivering items after the customer has placed the order.
• Time Management: Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
• Warehouse Operations: Ability to efficiently manage inventory, ensure accurate order fulfillment, maintain safety standards, and optimize workflow within a warehouse environment.

Core Values

• Customer Focused
• Accountable
• Solutions-Minded
• Always Learning
• Collaborative

Winning Habits

• Be a Great Teammate
• Be Accountable
• Have a Plan
• Solve Problems
• Have a Winning Attitude
• Put Yourself in the Customer’s Shoes
• Develop Yourself
• Have Fun
• Lead People – Manage Processes

Benefits

• Competitive health insurance through UnitedHealthcare.
• 401K with employer match.
• Scholarship opportunities.
• Referral program.

Pay

$23/hour.