Warehouse/Driver Associate

Primary Functions

• Drive responsibilities on all routes, ensuring effective and timely delivery and pick-up of client materials in accordance with company policy and customer requirements.
• Load, unload material and media at both company and client locations using flatbeds and hand trucks.
• Utilize all equipment safely and according to company policies and standards.
• Submit driver paperwork accurately, legibly, and on time each day.
• Complete PDT Communicate & Process steps daily for all Assigned Work Orders.
• Maintain a clean and organized vehicle in accordance with company standards.
• Process daily incoming work orders and rush orders from Client Services; scan carton barcodes and locations.
• Investigate and resolve any order discrepancies for incoming or outgoing orders; manifest all orders, bundle, and prepare for shipment.
• Handle client onsite record reviews, retrieve files, containers, and tapes on a daily basis.
• Put up files, containers, and tapes within the required timeframes, adhering to company operating procedures.
• Assist in loading and unloading company trucks and vans.
• Interact professionally with all clients.
• Communicate regularly with your direct supervisor about any potential issues, including those related to your job or the client.

Secondary Functions

• Advise the appropriate manager of any issues requiring immediate attention, such as customer complaints or vehicle issues.
• Participate in safety and security drills and report any violations to the appropriate manager.
• Understand and adhere to the Company Disaster Recovery Plan.
• Report all accidents and injuries to your supervisor immediately.
• Travel between facilities as necessary.
• Work overtime as needed.
• Comply with all company policies and procedures.

Education And Years Of Experience

• A high school diploma or equivalent required.
• One year of route transportation experience preferred.

Knowledge, Skills And Abilities

• Demonstrate safe and efficient driving skills.
• Show strong communication and presentation skills.
• Have an excellent driving record.
• Have a customer-focused attitude.
• Be able to complete paperwork accurately and understand the importance of detail.
• Be able to work collaboratively in a team environment.
• Be able to multi-task and handle competing demands.
• Be able to clearly communicate in reading, writing, and speaking.

Physical Requirements

• Routine lifting of 20-60 pounds (100-500 containers per day).
• Grip, lift, push, pull, and carry wheeled, plastic bins over, up and down inclines, stairs, changes in walking surfaces and elevations.
• Routine bending and stretching.
• Routine pushing and pulling.
• Climb/step into a truck or cab.
• Tolerate occasional periods of maintaining entire body in erect posture with static weight bearing on one or both legs.
• Tolerate constant periods of resting without change in position.
• Tolerate occasional periods of moving the entire body from one location to another with the use of legs.