Warehouse Distribution Lead

About the Brand

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com

Roles and Responsibilities

Coordinate and Lead Distribution Activities: Provides daily/weekly balancing of skilled labor across the warehouse, receiving and shipping activities. Oversees material handlers in achieving department and site performance objectives that include safety, cost, service, quality, and efficiency. Conveys relevant information to Supervisors, Manager and other employees regarding safety, quality, customer-service, productivity, and throughput etc.

• Communicates department goals to personnel, and provides resources and motivation to meet or exceed goals.
• Communicates issues and resolution options to Distribution Management, to ensure a seamless operation and transfer of information.
• Assist in achieving daily, weekly, monthly and annual objectives as determined by management.
• Provides on the job training and oversight to temporary workers.
• Ensure Key Processes are Successful, including the orderly and accurate receipt of all inbound deliveries and shipments.
• Ensures timely delivery of materials to storage, and other organizational functions.
• Facilitates and supports setup and execution of replenishment activities.
• Oversees the picking, packing, and shipping of all domestic and international shipments.
• Ensures all orders are processed accurately, efficiently, and on time.
• Delivers Value Added Services (VAS) in accordance with customer requirements.
• Coordinates and schedules all dock activities including quality audits on shipments.
• Ensures customer returns are processed within company communicated timeframe.
• Ensures the return of rejected material to vendors for credit and the destruction and/or recycling of scrap and obsolescence material.

Technical Competencies

Demonstrated attention to detail. Must be detail oriented with the ability to fulfill responsibilities with minimal supervision. Ability to work independently and use sound judgment in decision making. Lift-truck certification. Demonstrated strong interpersonal skills. Ability to direct others within the process to meet or exceed department goals. Must possess excellent verbal and written communication skills. Fully fluent in conversational and business (oral and written). Knowledge of computers and proficient in MS word, excel, SAP experience helpful. Has some experience using computer based warehouse management system (WMS), use of SAP WMS a plus.

Education and Experience

High school diploma or general education degree (GED). Minimum three years of warehouse experience required. Proficient with SAP transactions. Continuous Improvement training or equivalent involvement in CIT’s.