Warehouse CSR

About the role

Position Overview: The Shipping Coordinator is responsible for maintaining daily communication with customers to ensure finished goods shipments meet all third-party requirements. This position works closely with transportation providers to coordinate shipment schedules and ensures accurate inventory management through proper depletion procedures within both customer and company systems.

Our Mission: At Findlay Tall Timbers Distribution Center, our mission is to provide exceptional warehousing and transportation solutions while maintaining fair and competitive pricing. We accomplish this through the dedication, innovation, and expertise of our most valuable resource—our employees. When you join our team, you become part of more than a local operation. You join a diverse, collaborative, and growing organization that values teamwork, recognizes hard work and commitment, embraces diversity, and supports ongoing learning and career development.

Responsibilities

• Communicate regularly with supervisors and team members to receive direction and coordinate daily activities.
• Build and maintain positive working relationships with customers and external vendors to ensure exceptional service and satisfaction.
• Maintain a clean, safe, and organized work environment in accordance with 5S standards.
• Follow all Quality Management System (QMS) procedures and requirements.
• Coordinate outgoing shipments to meet customer delivery demands.
• Utilize the warehouse management system to accurately schedule shipments while following FIFO (First In, First Out) inventory practices.
• Notify customers promptly of any shipment delays, scheduling changes, or other concerns.
• Work collaboratively with warehouse personnel to process customer orders and special requests.
• Adhere to established standard operating procedures related to shipping activities and customer inventory depletion.

Requirements

• High school diploma or GED required.
• Ability to read, understand, and follow work instructions.
• Self-driven and capable of working independently with minimal supervision.
• Proficient in basic computer applications, including email and Microsoft Excel.
• Must successfully pass a pre-employment drug screening and maintain a drug-free workplace status.
• Flexible schedule with the ability to adjust working hours based on customer requirements.
• Ability to maintain accuracy and efficiency in a fast-paced work environment.

Skills

• Strong attention to detail
• Ability to perform effectively in a fast-paced, high-pressure environment
• Excellent problem-solving and decision-making abilities
• Customer-focused mindset
• Strong organizational skills
• Effective verbal and written communication skills

Benefits

• Medical, dental, and vision insurance
• Life and disability coverage
• Paid vacation and sick leave
• 401(k) retirement plan with a generous company match
• Additional employee benefits

Pay

Pay Range: $16.50/hr – $21.50/hr (+$1 shift differential)

Schedule

Schedule: Saturday - Monday Shift: 7:00 am – 7:00 pm