Warehouse Counter
About the role
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third‑party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer‑packaged goods, healthcare and medical supplies, and tire and automotive. The Warehouse Counter Associate is responsible for providing prompt, accurate, and professional customer service at the warehouse counter. This role issues parts based on work orders and direct customer requests, processes inventory movements in real time, and maintains inventory integrity. The Warehouse Counter Associate plays a vital role in supporting warehouse operations through accurate documentation, inventory management, and direct engagement with internal and external customers.
Responsibilities
- Issue parts and materials promptly in response to work orders, cost center orders, and customer counter requests.
- Respond to trouble calls or immediate customer needs at the counter.
- Accurately document movement of items into the system at the time of issue, return, credit, or transfer.
- Follow established procedures for special item issuance, IMEP restrictions, and block status items.
- Notify planners and management of PIAC status, stock discrepancies, or items needing block