Warehouse

Benefits

• Employee Stock Ownership Program
• Health insurance
• Vision insurance
• Wellness resources
• Dental insurance
• Employee discounts

Reports to

Warehouse Manager/Operations Manager

Purpose of Position

To ensure the Company’s objectives are met in the areas of loading and unloading freight, and providing direct customer service.

Responsibilities

• Ensure total customer satisfaction through courteous service while performing assigned duties in warehouse as well as assisting customers with the loading and unloading of their merchandise.
• Record all required data when processing a Customer’s pick-up.
• Verification through computer records of merchandise, and location.
• Record all required data when processing a Customer’s pick up and/or return.
• Verifies the license number, and verifies vehicle model.
• Verifies that the customer has no balance, and can safely receive merchandise.
• Thank the customer for their purchase by stating “Thank you for your purchase Mr./Mrs. Customer.”
• Issues, receives and stores material, supplies and equipment according to established procedures and instructions.
• Keeps open communication with management.
• Completes lists and keeps floor current by following Visual Merchandiser’s instruction regarding displays.
• Maintains list of Customer pick-up ensuring every customer gets assisted.
• Completes warehouse closing checklist to ensure everything has properly been closed.
• Performs duties in accordance with Company’s safety rules and operating regulations.
• Reports any break in safety regulations to management.
• Wears proper safety equipment to perform duties according to Company policy.
• Verifies dock gates are secured with safety chain or shut.
• Accepts responsibility for safety and security of all Company property.
• Maintains equipment and work area in clean and orderly condition.
• Maintains records and files in an orderly condition.
• Undertakes and completes other responsibilities as assigned by store management, which may include assisting with customer deliveries outside of the store.
• Undertake and support any policy, change, system or work rules the Company implements regarding the purpose of this position.

Physical Demands

Must be able to lift, stoop, bend, push or pull up to 100 pounds.
Must be able to sit/stand for up to a 10 hour shift.