Warehouse Associate II

About the Company

R.S. Hughes Company, Inc. is a dynamic, North American distributor of industrial supplies founded in 1954. We maintain an extensive inventory of adhesives, abrasives, electrical, static control, tapes, labeling, and safety products across multiple warehouse sites in the United States and Mexico. We hold ourselves to the highest standards of quality and professionalism and treat our employees like the valuable assets they are. We offer competitive salaries and benefits in an environment that values hard work, common sense, and rewards excellence.

About the Role

The Warehouse Associate II supports daily warehouse logistics to operate at maximum efficiency. This position is responsible for shipping and receiving, inventory management, and customer order fulfillment while adhering to all company policies and safety protocols.

Responsibilities

• Order Fulfillment
  • Pull customer orders from warehouse shelves, ensuring accuracy based on item number, serial numbers, size, and quantity.
  • Manage pulling and loading for SupplySight and handle Will Calls.
  • Perform checks and balances to confirm physical inventory counts match inventory records (Cycle Counts - 1st count).
• Receiving and Unloading
  • Physically receive warehouse orders, inspect items, match deliveries to purchase orders, and log received items into the warehouse management system.
  • Follow up on delayed orders.
  • Load and unload palletized freight; move products and supplies from receiving or storage to shipping or other designated areas.
  • Organize and maintain stock orders prior to shelving.
  • Stock shelves efficiently and organize inventory.
  • Perform checks and balances to confirm physical inventory counts match inventory records (Cycle Counts - 2nd count).
  • Handle non-conforming products according to company policies, OSHA, and internal protocols.
• Warehouse Maintenance
  • Clean, stock, and supply designated facility areas.
  • Maintain and organize warehouse shelving for optimal operational efficiency.
  • Check shelf-life for expiration and dispose of inventory in accordance with health and safety standards.
  • Ensure the warehouse facility and work areas remain clean and promote a healthy, safe work environment.
• Equipment Operation
  • Safely operate motorized forklifts and standard warehouse equipment.
  • Conduct daily checkpoint inspections for proper and safe operation.
• Shipping
  • Manage shipment and receipt of products, materials, and supplies via UPS, FedEx, and other freight companies.
  • Label orders and prepare for shipping, handling hazardous and non-hazardous items in accordance with OSHA and internal protocols.
  • Perform final inspections before products are shipped.
• Quality Control
  • Promote operational excellence and identify opportunities for process improvements.
  • Perform quality assurance checks and inspect products for defects and damages.
  • Proactively involve the Operations Manager to address issues and inventory needs.
  • Ensure proper Product Certifications and Safety Data Sheets are included on each order where applicable.
  • Oversee the packing and shipping of hazardous materials (Hazmat Certified).
• Coaching & Mentoring
  • Conduct warehouse observations, demonstrate best practices, and provide feedback to employees.
  • Train and mentor employees in accordance with standard operating procedures (SOPs).
  • Ensure employees receive appropriate training to effectively perform job duties.
  • Coach employees to enhance, support, and facilitate their individual development and growth.
• Additional Assignments
  • Perform administrative tasks related to paperwork, credit card processing, shipping verifications, and unconfirmed shipments.
  • Process credit card transactions at the time of shipment.
  • Assist operations in WTDO/WT in shipped and picked stages.
  • Perform data entry for receiving into the ERP system.
  • Organize monthly hazmat meetings.
  • Manage warehouse equipment maintenance.
  • Conduct daily inventory counts.
  • Receive product into the ERP system to ensure inventory accuracy.
  • Track and ensure timely processing of outgoing and incoming warehouse-to-warehouse transfers.
  • Other job duties as assigned.

Requirements

• High School diploma or GED equivalent.
• At least 2 to 5 years of related experience and/or training.

Skills

• Soft Skills
  • People and communication skills.
  • Self-motivated and works well in a team environment.
  • Able to work with a diverse group of people.
  • Excellent attention to detail and accuracy.
  • Quick learner with strong problem-solving abilities.
  • Ability to multitask and perform duties with accuracy.
  • Strong cleaning and organizing skills.
  • Effective time management.
  • Mentoring and coaching abilities.
• Hard Skills
  • Heavy equipment/machine operation (e.g., forklift, hand truck, pallet jack, pallet ramp).
  • Order fulfillment, receiving and unloading, packing, and shipping.
  • Inventory control, records keeping, and cycle counts; ability to make key inventory adjustments on a computer.
  • Product inspection for defects and damages.
  • Basic mathematical skills.
  • Data analysis (cycle counts, freight invoices, etc.).
  • Warehousing system experience, data entry, and knowledge.
  • Proficiency in MS Excel and MS Word.
  • Experience with UPS and FedEx shipping web tools.
  • Intermediate knowledge of safety compliance and proper PPE use.

Certifications & Licenses

• Hazmat Certified.
• Forklift Certified or a minimum of 2 years’ experience operating warehouse equipment (e.g., forklift, hand truck, pallet jack).

Physical Requirements

• Ability to operate standard warehouse equipment (e.g., forklift, hand truck, pallet jack).
• Ability to lift, pull, or push up to 100 lbs.

Working Conditions

This role primarily involves manual labor in a warehouse setting. Warehouse associates frequently work on their feet and may perform substantial lifting over long shifts. Being in sound physical shape is desired.