Warehouse Associate/Driver
About the role
Established in 1926, Mutual Trading Co., Inc. has grown into a premier Japanese foodservice supplier, playing a significant role as "Culinary Ambassador" promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 7,000 Japanese foods, beverages, restaurant equipment, and supplies.
Responsibilities
- Complete door-to-door deliveries by driving a 26' straight truck or delivery van on assigned routes.
- Document, record, and complete driver logs accurately, including returns and customer notes.
- Inspect vehicle before departure; perform basic truck maintenance when necessary.
- Make product deliveries and load delivery trucks in a timely manner.
- Pick and assemble orders as indicated on the pick list.
- Sack and organize warehouse pallets.
- Work with receiving to unload frozen and non-frozen items from delivery trucks, stocking and inventory checking in a timely manner.
- Inspect received products for damage and volume accuracy and document accordingly.
- Accurately stock inventory in the assigned warehouse location and rotate product inventory to maintain a FIFO food storage system.
- Participate in warehouse upkeep and ensure the stockroom and freezer are clean and organized.
- Cook with salespersons to assemble urgent deliveries to customers.
- Maintain high levels of customer satisfaction by providing excellent service.
- Adhere to Company attendance policies and designated work schedule to keep consistent and reliable attendance.
- Participate in the weekly warehouse meetings.
- Attend semiannual inventory counts on designated days, possibly on weekends.
- Provide logistics support for Company events and functions outside of normal working hours.
- Other duties as assigned.
Requirements
- Able to drive manual transmission (10 speed) truck.
- Able to work without sitting for extended periods of time, including standing and walking.
- Able to travel within or outside of Washington state.
- Able to talk, hear, climb, balance, reach, bend, kneel, and lift and/or move up to 50 pounds frequently.
- Able to handle and move up to 165 pounds assisted frequently.
- Able to work flexible hours, including weekends, holidays, and afterhours as needed; consistently available to start early at least twice a week.
- Maintain a positive attitude.
- Work efficiently both independently and in a team.
- Adapt to frequent changes in assignments and workload.
- Must be over 21 years old (DOT regulation).
Physical Requirements
- Able to drive for a majority of the daily working hours.
- Noise Level: Normal to loud.
- Location: Indoor in the warehouse or at customer sites (restaurants, wholesalers, distributors, etc.) with travel required.
- Required to wear company provided insulated freezer suit while in freezer.
- Frosting temperatures between -55 and -15 degrees Fahrenheit.
Specific Vision Abilities
- Close and distant vision.
- Color vision.
- Peripheral vision.
- Depth perception.
- The ability to adjust focus and maintain clarity.
Working Conditions
- Indoor in the warehouse or at customer sites (restaurants, wholesalers, distributors, etc.) with travel required.
- Required to wear company provided insulated freezer suit while in freezer.
- Frosting temperatures between -55 and -15 degrees Fahrenheit.
Requirements
- Conversational level English required; Business level English preferred.
- Bilingual in Chinese, Vietnamese, Korean, or Japanese is a plus.
- Has a valid driver license and clean driving record.
- Willingness to travel: 100% required.
- Maintain a positive attitude.
- Knowledge and skills:
- Demonstrate strong organizational skills and attention to detail.
- Possess basic mathematical knowledge such as counting inventory, weight and measurement conversions, combining, etc.
- Possess strong customer service, communication, interpersonal, and problem-solving skills.
- Demonstrate awareness of proper warehouse safety procedures.
- Knowledge of Microsoft Business Central, SAP or other ERP systems.
- Experience with operational equipment (e.g. sit down or reach truck forklifts, RF scanners) required.
- Forklift training and/or certification preferred.
- Knowledge of Japanese foods and liquors preferred.
Disclaimers
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company's sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the "at-will" employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.