Warehouse Associate

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We serve customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service.

About the role

The Warehouse Associate reports to the Supervisor, Warehouse and is a full-time, in-office position located in Winston-Salem, NC. This role plays a crucial role in warehouse operations, focusing on receiving, stocking, order picking, and shipping.

Responsibilities

• Examine shipment contents and compare them with records, such as manifests, invoices, or orders, to ensure accuracy.
• Communicate with leadership to address issues like damages, shortages, or non-conformance to specifications.
• Ensure received inventory is placed in the correct location within the warehouse.
• Assist in the organization and maintenance of inventory.
• Perform order picking within the warehouse and assist with the shipping of orders.
• Accurately sort and load delivery trucks, contributing to on-time deliveries to customers.
• Ensure all paperwork is accurate and complete, verifying deliveries and returning them on time.
• Maintain an exceptional customer service-oriented attitude in all interactions with customers and colleagues.
• Operate equipment such as pallet jacks, 2-wheel dollies, and order picker lifts efficiently and safely.
• Handle and lift items weighing up to 75 pounds on a consistent basis.
• Demonstrate strong communication skills and the ability to build positive relationships with customers and fellow team members.
• Apply sound decision-making skills and problem-solving abilities to address challenges and maintain a focus on safety in all activities.

Requirements

• High School diploma or GED, or equivalent military or practical experience.
• 0 - 1 year of experience in a warehouse environment.
• Prior experience operating warehouse equipment is a plus.
• Ability to successfully pass a background check post offer acceptance.
• Ability to lift 50 pounds and up to 75 pounds consistently.
• Ability to bend or twist body, use hands to handle objects, tools, or controls, stand for long periods, keep or regain balance, kneel, stoop, crouch, or crawl.

Skills

• A keen eye for detail to verify the accuracy of shipments and paperwork.
• Effective communication skills to interact with team members, customers, and leadership.
• A customer-centric attitude to deliver exceptional service.
• A strong focus on safety to ensure a secure work environment.
• Willingness to learn and adapt to new tasks and responsibilities.

Benefits

• Medical, Dental, and Vision insurance
• Tuition Reimbursement
• Pet Insurance
• Legal Insurance
• 401k with employer match
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program

Compensation includes the posted base salary range and may include potential commission, incentive, bonus, or other additional compensation opportunities. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related factors.