Warehouse Associate

About the role

The Warehouse Worker ensures customers get what they need for their landscape jobs, through disciplined inventory management, exceptional service, and teamwork.

Responsibilities

• Eagerly greets walk-in and phone customers, helps locate product, and guides them to an appropriate team member for additional assistance.
• Accurately pulls, fills, and packs orders for delivery or pickup, and communicates effectively with team members and customers throughout the order fulfillment process.
• Assists in loading the delivery truck.
• Receives shipments, logs into inventory, processes returns accurately, and maintains inventory through audits.
• Operates a forklift safely and efficiently, maintains required certification, performs vehicle safety checks, and reports discrepancies to supervisor.
• Assists in keeping shelves and yard stocked and organized.
• Performs housekeeping duties to maintain a clean, safe and secure facility, with attention on end-of-day equipment storage and closing procedure.
• Helps with customer service and order entry when necessary.
• Other duties as assigned.

Requirements

• Follows and carries out instructions with minimal supervision.
• Maintains composure in a fast-paced environment focused on serving business owners with urgent needs.
• Ability to recognize patterns and discrepancies, and make decisions to meet set criteria or procedure.
• Cool, cooperative, dependable team player.
• Keen awareness of how actions behind-the-scenes can impact customer service.
• Aptitude to learn ever-evolving computer systems, programs, handheld technology and processes.
• Ability to frequently lift and move items that weigh up to 20 pounds and occasionally up to 75 pounds.
• Possess or obtain forklift certification.
• Must be 18 years of age or older to apply.

Qualifications

• High school diploma or GED.
• Bilingual (English/Spanish) a plus.
• Prior experience in distribution or warehousing is helpful.

Skills

• Computer literacy.
• Customer service skills.
• Inventory management.
• Forklift operation.

Benefits

Excellent benefits package includes: group medical, prescription, dental, vision and life insurance; 401(k) with a company match; an employee stock purchase program; seasonal sales and rewards programs; an Employee Assistance Program, exclusive vendor discounts offered to POOLCORP / Horizon employees and more.

Schedule

Stable environment with predictable work hours and the ability to earn even more through overtime, and continuous rewards when targets are met.

Pay

$17 - $19/hr and up to $2,000 through our performance bonuses in the summer.