Warehouse Associate

Job Summary

The Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable, and received in a timely manner. This position will demonstrate order fulfillment task goals are conducted accurately, efficiently, and safely, while surpassing customer expectations.

About the Role

This position requires the ability to perform tasks with or without reasonable accommodation. Essential functions include order filling, order checking, packing, expediting, and order processing.

Essential Functions

• Picks product from fulfillment center stock according to wave pick list and organizes on cart
• Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements
• Operates scanners to ensure the proper order is picked and inventory is managed accurately
• Verifies that the item picked matches the item on the invoice by comparing manufacturer name, manufacturer item number, and item description
• Verifies quantity of items picked matches item quantity on the invoice; for time-sensitive items, verifies the expiration date on the item is acceptable for shipment to the customer
• Verifies all items listed on the invoice have been picked; for items that include component(s), such as a pump, verifies that components are included
• Counts quantity of items and verifies the count to the quantity listed on the invoice; matches the ship to address or invoice number on the shipping label with the same information on the invoice; selects correct packaging, fill and labels; follows regulatory guidelines when packing items with regulatory classification; may create proper shipping papers for packages containing hazardous materials; manifests
• Processes orders requiring special handling as required by branch personnel, sales staff, or end-user

Additional Functions

• Transacts all business in accordance with Patterson Companies business code of ethics and conduct
• Aligns with Patterson Companies Purpose, Vision, and Values statement
• Using assigned warehouse equipment/machinery to perform assigned job
• Meting/exceeding assigned performance metrics and KPIs
• Helping maintain an organized, clean, and safe warehouse
• Handling all hazardous materials, pesticides, and prescription drugs according to the Company’s processes/procedures and all applicable laws and regulations
• Performing all work in accordance with Company Safety guidelines and procedures, with safety and regulatory compliance

Required Qualifications

• High School diploma or GED preferred
• Ability to read, write, and count
• Comprehensive problem-solving skills
• Ability to meet deadlines and productivity goals

Working Conditions

• Material and Equipment: General warehouse equipment, general office equipment, MS Office, shipping and proprietary inventory management software
• Equipment May Require Training and Certification: Sit-down forklift, cherry picker (mobile elevated working platform), and Joey forklift (multipurpose order picker)
• Environment/Physical Activities: Moving 75% of the time, frequently grasping, reaching, bending, and stooping in narrow/confined spaces, exposure to dust, lifting and carrying up to 55 pounds, team lifting 56 to 100 pounds, sitting or standing, continuous, moderate, or occasional heavy physical activity, using hands, continuous, moderate, or occasional heavy physical activity, stooping, bending, or crawling, occasional or frequent moderate physical activity, ascending/descending on a ladder, occasional or frequent moderate physical activity