Warehouse Associate

Purchasing & Order Management

• Place on-demand and scheduled orders, including time-sensitive needs such as same-day runner requests
• Fulfill daily consumable sheet requests, ensuring all items are delivered same-day (or early next day if after 4 PM)
• Monitor and follow up on outstanding, partially received, or pending purchase orders in Service Titan
• Itemize and line out as many purchase orders as possible for better tracking and clarity
• Proactively contact vendors to obtain missing part numbers and relay them to the Operations Manager for Service Titan updates
• Daily review and ordering of Hoffmann consumable inventory to ensure adequate stock levels

Warehouse & Equipment Oversight

• Oversee the check-in/check-out process for all warehouse tools and equipment using the BitRip system
• Verify the condition and completeness of all tools returned and maintain tool accountability
• Conduct a weekly review of missing or checked-out tools (every Friday)
• Assist with electronic receiving of goods and materials
• Assist with temporary heating and cooling equipment sign-outs
• Serve as point of contact for trash service coordination
• Build and maintain a weekly equipment maintenance and operation checklist (e.g., forklift, scissor lift)

Communication & Support

• Answer incoming calls as the first point of contact, maintaining the highest answered call percentage
• Encourage and help the team keep missed call percentage below 10%
• Provide outstanding customer service by responding to counter requests and supporting Field Pros over the phone
• Assist with monitoring and maintaining the warehouse email inbox
• Support the dispatch and coordination of warehouse runners

Pay and Benefits

Hourly Pay Rate: $20.00-$23.00
Employer-paid medical, dental, and vision insurance for you and your family
Paid vacation, paid holidays
401K matching program up to 10%
Flexible work environment with a casual dress code

Safety

Must consider safety one's primary job, both for personal, co-worker and public benefit, and must have general knowledge of safe working practices and of MO-OSHA requirements

Requirements

To adequately perform the duties of this job the employee is regularly and routinely required to sit, stand, squat, kneel, walk, stoop, use hands to finger, handle controls, hear, and talk.
The employee frequently is required to reach with hands and arms.
The employee must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces.
The employee must regularly lift and/or move 50lbs and up because the equipment being used can be heavy and cumbersome.
Specific vision abilities required by this job include close vision and the ability to adjust focus
The work environment can vary depending on the season and scope of work - employees are required to work outdoors throughout the seasons.
The work environment will subject employees to continual interruptions and changing priorities.
Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.