Warehouse Associate

Position Summary

The Warehouse Associate is responsible for the daily operation, organization, and control of Ambient Edge warehouses at all 3 locations. This role ensures that all HVAC & Plumbing materials, equipment, and parts are accurately staged, received, inventoried, ordered, and returned in support of service and installation operations.

Schedule

Varies from 6:00am – 4:00pm, Monday thru Friday (Weekends and Afterhours as needed)

Warehouse Operations & Job Staging (Priority)

• Daily Open and Close of Warehouse area. Ensure cages are secure and warehouse is locked down at end of day
• Review daily Plumbing, HVAC service and installation schedules
• Pull, verify, and stage HVAC equipment and materials for job packets
• Installs go out by 7:00am
• Receive truck restock orders, pull requested materials and stage for requesting technician
• Clearly label staged jobs and communicate shortages immediately
• Maintain clean, safe, and organized warehouse conditions

Parts Running & Vendor Coordination

• Collect and verify same-day parts requests from dispatch and operations in Freshdesk. Tickets received during business hours must be processed and dispositioned within 2 hours
• Transport equipment and materials between locations as needed
• Place and confirm parts/material/equipment orders with approved HVAC suppliers
• Conduct scheduled parts runs to supply houses
• Verify quantities, model numbers, and condition at pickup
• Deliver parts to warehouse staging or approved job locations
• Communicate delays, backorders, or substitutions immediately

Receiving & Inventory Control

• Receive and inspect all HVAC deliveries
• Match packing slips to purchase orders
• Post all receiving transactions same day
• Put away inventory immediately (no floor storage)
• Perform weekly cycle counts and research discrepancies before adjustment
• Work with Consignment vendors to verify counts and process replenishment orders

Parts Ordering & Replenishment

• Monitor HVAC inventory min/max levels
• Generate parts orders and replenishment requests
• Track order status and ETAs
• Identify slow-moving or obsolete inventory

Warranty Returns & RMAs

• Process warranty returns (compressors, boards, motors, cores, etc.)
• Complete vendor RMA documentation accurately
• Stage and label warranty items for return
• Track warranty credits and aging RMAs

Reporting & Communication

• Maintain accurate inventory and order records
• Send regular warehouse recap to management
• Escalate issues impacting operations immediately

Requirements

• Ability to lift up to 75 lbs with assistance
• Frequent standing, walking, bending, and material handling
• Forklift operation (certification required or obtained)
• Valid driver’s license and acceptable driving record

Performance Expectations

• Zero missed or unreported job staging shortages
• Same-day receiving and inventory posting
• Accurate cycle counts and minimal inventory variance
• Timely processing of warranty returns and credits
• Clean, organized, and audit-ready warehouse

Why Ambient?

• Healthcare! We cover nearly 100% of your medical/dental/vision. We also cover 50% for your family!
• Retail Plan: 401k with a 100% match
• Year-Round Work: Consistent employment throughout the year.