Warehouse- Assistant Department Manager

About the role

The Assistant Department Manager at TileBar is responsible for managing and overseeing the daily operations of the warehouse department. This position directly supervises a team consisting of a Lead Trainer and other department employees.

Responsibilities

• Manage and supervise the day-to-day activities of the warehouse department, including receiving, storage, fulfillment of orders, and shipping of products.
• Ensure accuracy of employee time records and approve them within the allotted time frame.
• Work with the department manager to develop and implement strategies to improve departmental efficiency and productivity.
• Ensure compliance with all safety regulations and company policies and procedures.
• Aid in the hiring, training, and performance evaluation of warehouse department staff.
• Maintain accurate inventory levels and make recommendations for adjustments as necessary.
• Ensure the correct supplies (consumables) are on hand to support the anticipated workload.
• Ensure accuracy of all documentation related to inventory and shipping/receiving.
• Oversee the maintenance and upkeep of warehouse equipment and facilities.
• Provide excellent customer service to both internal and external customers.
• Resolve any customer complaints or concerns related to the warehouse department.
• Continuously identify areas for improvement and implement changes to increase efficiency and profitability of the department.
• Ensure operational excellence in all warehouse areas. Efficient operations of warehouse management systems.
• Maintain and organize all areas of warehouse so appearance is acceptable for our visitors, vendors, and customers.
• Motivate, coach, and train respective Team Leaders and Team Members providing both informal (on floor teaching moments) and formal job performance feedback.
• Address and discuss disciplinary actions, as necessary.
• Monitor work performance for compliance with company and department policies, including but not limited to attendance/punctuality, poor work performance, safety, production, etc.

Qualifications

• Partner and establish strong working relationships with other departments that provide support to the overall operation.
• Strong leadership and communication skills, with the ability to motivate and direct a team.
• Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
• Excellent organizational skills, with the ability to manage multiple projects and priorities.
• Proficient in Microsoft Office software including Excel, Word, and PowerPoint.
• Knowledge of OSHA Standards and regulations.
• At least 2 years of experience in warehouse operations, including shipping and receiving, inventory management, and personnel management.
• SAP experience preferred.
• WMS experience preferred.
• PIT experience preferred.
• Associate’s degree preferred.
• Must have a valid driver's license.