Wardrobe Attendant

About the role

Join us for a once in a lifetime opportunity. Step into the fast-paced world of Universal Studios Hollywood as a Wardrobe Attendant, where you’ll play a vital role in keeping our team members looking their best.

Responsibilities

• Oversee Portal operation to ensure a speedy check out process
• Distribute appropriate uniforms to employees in a timely manner
• Conduct quality control on all uniforms by conducting detailed inspections of uniforms
• Move/transport all wardrobe related items throughout wardrobe areas as needed
• Place clean and/or repaired uniforms in designated locations
• Perform tasks as required to send soiled uniforms to cleaners
• Check-in clean uniforms from cleaners
• Identify uniforms that need to be replaced or repaired
• Close out lockers as instructed
• Take full laundry carts and hanger rack to loading dock and replace with empty carts and racks, as required
• Audit all areas to verify proper uniform placement
• Operate computer system portals and perform data entry as required to perform tasks
• Maintain a clean wardrobe area, which includes the wardrobe portal, lobby, locker rooms, break room, etc
• Promote and provide extraordinary guest service for both internal and external guests; answer questions, offer information, and provide assistance in a courteous manner

Qualifications

• Must be 18 years old or older
• Experience working in a customer service industry preferred but not required

Job Demands

• Must be able to walk or stand for extended periods of time
• Must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 25 lbs with assistance
• The noise level is generally moderate to high
• Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors

Benefits

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Resume building workshops
• Growth opportunities
• Wellness programs

Pay

$19 per hour (After 1,000 hours worked, pay increases to $23/hr)

Schedule

Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays