Ward Secretary

Job Summary

Under direction of licensed nursing staff and coordinator, provides general clerical duties, reception duties and requisition of supplies, equipment, and services from other departments. Assists in maintaining the general function of the Nursing Station.

About the Role

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

Responsibilities

• Answers call lights and forwards requests to appropriate team members.
• Answers all telephone calls within three (3) rings using appropriate scripting.
• Contact physicians in a timely manner regarding consults per policy, according to physician’s order (stat vs. routine).
• Assembles, disassembles, and maintains patient medical record per unit standard.
• Collaborates with manager to order and maintain appropriate supplies and floor stock.
• Demonstrates effective written and verbal inter and intra department communication, maintaining patient confidentiality.
• Maintains competency in using the Electronic Medical Record (EMR).
• Demonstrates a commitment to continued self-growth and maintenance of competencies.
• Utilizes scripting as outlines in Service Excellence standards.
• Demonstrates personal behaviors in accordance with CREDO principles.
• Ensures and enhances facility, safety, and regulatory outcomes including National Patient Safety Goals and compliance to Restraint/Seclusion policies and procedures.
• Completes all mandatory training/education/competencies required for job classification, along with TB testing.

Qualifications

• High School Diploma or equivalent.
• 1 year of relevant experience Medical related experience such as: Doctor’s office receptionist, Medical Office Assistant, Lab Tech, Pharmacy Tech, EKG Tech.
• Completion of a WS class/curriculum or equivalent, Previous WS experience.
• 1-year medical related college education within the past 5 years in addition to the completion of a medical terminology course.

Skills

• Effective written and verbal communication skills.
• Basic computer skills, including familiarity with EMR systems.
• Ability to prioritize tasks and manage time effectively.
• Confidentiality and attention to detail.

Benefits

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

Pay

Range of Pay Pay starting at $16.03

Schedule

Evening (United States of America)

Hours of Work

3:30 p.m. to 12 a.m.

Days Worked

Variable

Weekend Frequency

Every other weekend