Waitstaff

Responsibilities

• Greet customers warmly and escort them to their tables.
• Present menus, answer questions about menu items, and make recommendations.
• Take accurate food and beverage orders, ensuring all details are captured.
• Serve food and beverages promptly and professionally.
• Manage multiple tables and guest requests simultaneously.
• Communicate effectively with kitchen staff and other team members.
• Handle customer inquiries and resolve issues with professionalism.
• Contribute to overall restaurant operations as needed.

Requirements

• Thorough knowledge of customer service principles and practices.
• Demonstrated ability to multitask and manage time effectively.
• Proficiency in English language.
• Working knowledge of food safety and sanitation standards.
• General knowledge of food services and menu offerings.
• Demonstrated professionalism in all interactions.
• Strong attention to detail.
• Able to perform physical tasks, including lifting and standing.
• Understanding of sanitation protocols.
• Possession of a valid Food Handler's Card.

Qualifications

• Previous experience in food preparation or assisting kitchen staff.
• Experience with Point of Sale (POS) systems and cash handling procedures.
• Proven ability to maintain cleanliness and uphold high sanitation standards.
• Consistently positive attitude and strong interpersonal communication skills.
• Experience in sales or upselling menu items.
• Familiarity with restaurant operations and management principles.
• Demonstrated teamwork and collaboration skills.
• General mathematics skills for accurate order and payment processing.
• Experience in greeting customers and managing guest flow.