Waitstaff

Duties And Key Responsibilities

• Check floor plan for assigned station and side work.
• Greet all residents and guests.
• Aid residents to table and assist with folding walkers as needed.
• Distribute/collect menus and take meal orders.
• Monitor residents’ dietary needs and make menu suggestions.
• Plate and control portions of various dishes.
• Serve meals and beverages accurately and promptly.
• Monitor resident's eating habits and report any unusual behavior.
• Respond promptly to special requests and dietary preferences.
• Set and clear tables, ensuring cleanliness and organization.
• Assure availability of condiments and supplies for the next meal.
• Provide excellent customer service, creating a friendly and comfortable environment.
• Develop positive relationships with residents, addressing them by name and engaging in conversation.
• Familiarize oneself with the daily menu and special diets/dietary restrictions.
• Work closely with kitchen staff to ensure accurate communication of orders and dietary requirements.
• Collaborate with other team members to maintain a smooth flow of service and address any issues or concerns promptly.
• Assist other employees in their assignments when available.
• Recognize the need for variations in staffing and volunteer to fill open shifts.
• Follow established hygiene and safety protocols, maintaining cleanliness and organization.
• Adhere to food handling guidelines and ensure proper sanitation of dishes, utensils, and service areas.
• Follow proper storage practices, including time and date labeling, quality assurance, categorizing storage areas, and stock rotation.
• Detect and identify any unpleasant odors in the dining area and address them promptly.
• Clean and sanitize various equipment and surfaces.
• Vacuum floors and mats, sweep floor in service area, remove trash as required.
• Complete special assigned cleaning jobs based on periodic schedules.
• Foster a sense of community by engaging with residents, listening to their feedback, and addressing any concerns or special requests.
• Promote social interaction during mealtimes to enhance the residents' overall experience.
• Assist in setting up and decorating dining areas for special events and celebrations.
• Support the organization and execution of special events and celebrations.
• Wear proper and clean company uniform.
• Perform other duties and assist in other departments as assigned by Supervisor, Executive Director, or Manager on duty.