WAITER/WAITRESS (FULL TIME)
About the role
Flik Hospitality Group is seeking immediate full-time Waiter/Waitress positions at Washington University, One Brookings Drive, Suite 1194, Saint Louis, MO 63130. Online applications are accepted only. Schedules are full-time with varying days and hours based on event shifts. Previous serving and customer service experience is required, with a ServSafe certificate preferred. Internal referrals receive a bonus.
Responsibilities
- Promptly and warmly greet guests in the dining room
- Takes food and beverages in an efficient manner, following established steps of service
- Maintains safe food handling and sanitation standards
- Follows up periodically to assist with any additional needs or requests
- Demonstrates complete understanding of menu items and ingredients
- Advises guests on appropriate combinations of food and drinks when requested
- Accommodates reasonable requests and notes preferences
- Demonstrates knowledge of specialized diets and allergens
- Communicates directly with back-of-the-house staff to ensure orders are delivered correctly and special requests are accommodated
- Exhibits exceptional communications skills and demonstrates ability to get along well with others
- Remains flexible and patient when communicating with guests and staff
- Collects tickets and follows proper cash-handling procedures
- Promotes a clean, safe and neat environment for guests
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor
- Ensures the dining room is properly set up prior to and after the service period
- Keeps area clean and neat while meeting established sanitation standards
- Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
- Works with staff of other departments to perform job duties during special events and functions
- Performs other duties as assigned
Qualifications
Previous serving and customer service experience required. A ServSafe certificate is preferred.
Skills
Exceptional communication skills, flexibility, patience, and ability to work well with others.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical, Dental, Vision, Life Insurance/AD, Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Pay
$17.54 per hour to $20.01 per hour
Schedule
Full time schedule with varying days and hours based on event shifts.
Benefits
- Free meals
- Uniforms and laundering service available at select locations
Company Information
Flik Hospitality Group is an equal opportunity employer. The company values diversity and inclusion and encourages applications from qualified candidates. Applicants must be able to perform the essential functions of the position with or without a reasonable accommodation. Details on paid time off benefits are available for positions in Washington State, Maryland, or those performed remotely.
Contact Information
To apply, visit our website or text JOB to 75000 and search requisition ID number 1548775. For more information on our benefits and company culture, please visit our website.