WAITER/WAITRESS (FULL TIME AND PART TIME)

About the role

Takes food and beverage orders and efficiently delivers items to dining room guests.

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards
• Follows up periodically to assist with any additional needs or requests
• Demonstrates complete understanding of menu items and ingredients
• Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences
• As needed, demonstrates knowledge of specialized diets and allergens
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
• Exhibits exceptional communications skills and demonstrates ability to get along well with others
• Remains flexible and patient when communicating with guests and staff
• Collects tickets and follow proper cash-handling procedures
• Promotes a clean, safe and neat environment for guests
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
• Works with staff of other departments to perform job duties during special events and functions
• Performs other duties as assigned

Requirements

• Prior server experience required

Schedule

Full time and part time schedules; AM and PM shifts available. Hours and days may vary; including some weekends. Further details upon interview.

Pay

$15.00 per hour to $18.00 per hour

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
• Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws

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