WAIT STAFF ASSOCIATE (FULL TIME AND PART TIME)

About the role

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter.

Responsibilities

• Delivers patient trays in a timely and accurate manner.
• Complies with dietary restrictions on special, modified diets and food allergies or sensitivities to ensure optimal food preferences are met within guidelines of diet order limitations.
• Delivers floor stock to unit pantries according to department policy.
• Completes all required logs in a timely manner.
• Communicates and addresses patient food issues/concerns and needs to Food & Nutrition Services.
• Interacts with Nursing in regards to patient nutrition needs or requirements as well as unit food service needs.
• Contributes to patient satisfaction goals by providing quality service.
• Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Maintains a clean, sanitary working environment.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.
• Utilizes equipment in performing job functions according to department’s safety procedures.
• Follows facility and departmental infection control policies and procedures.
• Follows the facility’s protocols for Hazardous Materials and Waste Program.
• Performs other tasks that may be assigned.

Requirements

Prior server experience is preferred. The employee must occasionally lift and/or move up to 50 pounds.

Benefits

Associates At Touchpoint Are Offered Many Fantastic Benefits. Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Pay

Fixed Pay Rate: $15.00 per hour.

Schedule

Full time and part time schedules; days may vary, 7:00 am to 2:00 pm, 10:00 am to 8:00 pm, or 11:30 am to 6:30 pm. More details upon interview.