Waco 08 (Wooded Acres) Drugstore - Customer Service Rep - Part time

We need to output HTML fragment with sections: Responsibilities, Qualifications (maybe includes Age Requirement, Knowledge/Skills/Abilities, Work Experience, Education, Licenses/Certifications, Physical Demands & Working Conditions). Also maybe Benefits, Pay, Schedule not present, so omit. We must not repeat job title. Use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to preserve all substantive information, remove boilerplate (like "The responsibilities and essential functions outlined above describe the general nature..." maybe that's boilerplate? It's generic but still part of responsibilities? It says "This is not an exhaustive list..." Might be considered boilerplate but it's part of the posting. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The line about not exhaustive list maybe considered boilerplate but it's still part of responsibilities. I'd keep it? It's generic but not legal. I'd keep as prose. We need to structure responsibilities: The posting has "Responsibilities Job Summary: ..." then bullet-like list under Stocking, Customer Service, Sales, Food Safety / Sanitation, Beauty, Drugstore/General Merchandise, Grocery, Texas Backyard, Entertainment. Also includes "The responsibilities and essential functions outlined above describe the general nature..." etc. We should produce a

  Responsibilities

  then maybe a

  for the job summary paragraph, then

  • for each bullet? The bullet list includes many items; we can group by subheadings? But we only allowed headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No subheadings inside. So we can just list all responsibilities as
  • items. We need to preserve all substantive info: So each responsibility sentence should be a list item. Let's extract responsibilities: From "Job Summary: As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service." Then list: - Stocks and rotates items as needed - Assists with inventory control; loads, unloads, and moves product - Organizes, cleans, and prepares back area for the night crew and incoming trucks - Organizes merchandise on pallets to make the department presentable to the public - Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed - Maintains standards in shrink, safety, inventory control, and sanitation - Checks shipments for out-of-date and damaged product to ensure freshness and quality of products - Builds, stocks, maintains, and takes down store displays - Performs the duties of Customer Service Assistant as needed Customer Service: - Provides superior customer service - Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise Sales: - Merchandises product effectively - Uses suggestive selling techniques to meet customer needs and build department sales Food Safety / Sanitation: - Cleans and sanitizes sales floor, display cases, prep areas, and equipment - Properly handles and maintains the operation of all equipment - Complies with departmental SOPs and store operating procedures Beauty: - Knowledge of beauty and cosmetic aids Drugstore / General Merchandise: - Prepares tags and signs as needed Grocery: - Organizes, cleans, and prepares back area for the night crew and incoming trucks - Prepares tags and signs as needed Texas Backyard: - Passion for outdoors - Ability to complete Green Thumb training (H-E-B internal training) Entertainment: - Knowledge in the audio / video field - Knowledge of specialty products, movies, music, electronics, and video games Then the generic paragraph: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations." Now Qualifications section: includes Age Requirement: 18+ ; Knowledge/Skills/Abilities: list items; Work Experience: list items; Education: HS Diploma or GED (or equivalent) - Required ; Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire ; Physical Demands & Working Conditions: big block with department-specific details. We need to decide what goes under Qualifications vs Skills etc. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Qualifications heading and maybe Skills heading separate? The posting lumps Knowledge/Skills/Abilities under Qualifications & Key Requirements. Could treat that as Skills section. But we have to decide based on content. We have: "Age Requirement: Qualifications & Key Requirements:" then bullet list: Knowledge/Skills/Abilities: Work Experience: etc. So we could have a

    Qualifications

    containing subsections? But we cannot add extra headings besides the allowed ones. So we could put all qualification info under Qualifications heading, using

    for prose and

    • for lists. Thus under Qualifications we can have:

      Age Requirement: 18+

      Then maybe a

      ? Not allowed. So we can just embed lists with preceding text in

      or we can make

      with items that include the label. Better: Use

      for prose like "Age Requirement: 18+" then

      • Strong customer service skills - Required
      etc. But we need to separate Knowledge/Skills/Abilities, Work Experience, Education, Licenses/Certifications. We could do:

      Qualifications

      Age Requirement: 18+

      Knowledge/Skills/Abilities

      ... but not allowed. So we need to avoid extra headings. Could just make a
      with items that include the label as part of the text. Thus:
      • Knowledge/Skills/Abilities: Strong customer service skills - Required
      • Knowledge/Skills/Abilities: Communication and interpersonal skills - Required
      ... etc
      Similarly for Work Experience? Actually Work Experience section is empty? It says "Work Experience:" then list? Actually after "Work Experience:" there is no bullet; maybe it's a heading then the list of Knowledge/Skills/Abilities? Actually the text: "Work Experience: Strong customer service skills - RequiredCommunication and interpersonal skills - RequiredReading and writing skills - RequiredPlanning and organizing skills - Required". It seems they mislabeled; but we can treat those as Knowledge/Skills/Abilities. Then Education: HS Diploma or GED (or equivalent) - Required Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire Physical Demands & Working Conditions: large block. We could also have a separate section for Physical Demands & Working Conditions under Qualifications or maybe as its own heading? The allowed headings include Requirements, Qualifications, Skills. Physical Demands could be part of Qualifications or Requirements. Since we have Qualifications, we can include it there. Thus final HTML:

      Responsibilities

      Job Summary: As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service.

      • Stocks and rotates items as needed
      • Assists with inventory control; loads, unloads, and moves product
      • Organizes, cleans, and prepares back area for the night crew and incoming trucks
      • Organizes merchandise on pallets to make the department presentable to the public
      • Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
      • Maintains standards in shrink, safety, inventory control, and sanitation
      • Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
      • Builds, stocks, maintains, and takes down store displays
      • Performs the duties of Customer Service Assistant as needed
      • Provides superior customer service
      • Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
      • Merchandises product effectively
      • Uses suggestive selling techniques to meet customer needs and build department sales
      • Cleans and sanitizes sales floor, display cases, prep areas, and equipment
      • Properly handles and maintains the operation of all equipment
      • Complies with departmental SOPs and store operating procedures
      • Knowledge of beauty and cosmetic aids
      • Prepares tags and signs as needed
      • Organizes, cleans, and prepares back area for the night crew and incoming trucks
      • Prepares tags and signs as needed
      • Passion for outdoors
      • Ability to complete Green Thumb training (H-E-B internal training)
      • Knowledge in the audio / video field
      • Knowledge of specialty products, movies, music, electronics, and video games

      The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

      Qualifications

      Age Requirement: 18+

      • Strong customer service skills - Required
      • Communication and interpersonal skills - Required
      • Reading and writing skills - Required
      • Planning and organizing skills - Required

      Education: HS Diploma or GED (or equivalent) - Required

      Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire

      Physical Demands & Working Conditions:

      • Function in a fast-paced, retail environment, in detailed and precise tasks
      • Work with Customers, staying attentive to their needs
      • Beauty: Constantly* reach at waist, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms Occasionally be exposed to cold, loud noise, and wet conditions Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs**
      • Drugstore / General Merchandise: Constantly* reach at waist, pivot, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist Occasionally be exposed to cold, loud noise, and wet conditions Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs**
      • Grocery: Constantly* reach at waist, pivot, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor