VTS Field Service Engineer Americas Home Working

About the role

We are currently looking for a Field Service Engineer for our Vibration Test Systems team. Our new Field Service Engineer will be responsible for providing service to our customers across a wide range of industries including electronics, automotive, aviation, and aerospace at their facility to ensure our products remain functional with minimal downtime. Most customer sites are within the continental USA, but there will be opportunities to work and travel abroad. Must be a US citizen.

Primary Responsibilities

• Carrying out commissioning, maintenance and repairs of Hottinger Brüel & Kjær VTS equipment in accordance with company procedures.
• Organize your trip to customers based on the schedule provided.
• Write-up a summary of the actions done onsite, to be provided to the customer and documented in our CRM.
• Providing post-sales service to customers, resolving problems arising due to unfamiliarity with equipment and systems.

Professional Qualifications

• This job requires the ability to understand (or willingness to learn) mechanical and electronic engineering as well as hydraulic and pneumatics systems.
• Ability to assess and troubleshoot precise equipment to diagnose and perform necessary repairs.
• Capability to dismantle and reassemble high precision equipment efficiently to minimize downtime for our clients.
• Flexibility to travel to a client site with 48 hours' notice.
• Microsoft Office proficient (Word, Excel, Outlook, Teams, etc).
• Clean driving record.
• Business Proficiency or better in English.

Personal Skills

• Flexibility, mobility, adaptability, responsiveness, autonomy.
• Willingness to learn new systems, skills, and techniques.
• Analytical thinker, strong trouble-shooting skills.
• Strong communication skills.
• Willingness to travel for the majority of your scheduled days.

Benefits

• Four (4) weeks of PTO to all new hires in addition to 11 paid holidays, paid Parental Leave, and a Volunteer Day.
• 401k match up to 5% of deferrals, immediately vested.
• Excellent medical and dental plans with the country's top providers.
• Tuition reimbursement available after six months of employment.

Pay

$75,000 to $110,000 annually plus 10% bonus.