VP, Senior Director, People, Purpose & Brand (PP&B) Technology

About the Role

This VP, Senior Director of PP&B Technology reports to the CIO, Corporate Technology and leads the technology strategy, portfolio, and organization supporting People, Purpose & Brand. The role offers the opportunity to reshape a complex, global technology ecosystem and build modern platforms, data capabilities, and AI-enabled experiences to support Liberty Mutual’s workforce and business priorities through 2030 and beyond. The leader is accountable for both transformation and execution, modernizing and simplifying the PP&B technology landscape while maintaining secure, stable, and resilient operations. This position oversees approximately $50 million in annual technology investment and partners closely with PP&B and Technology leaders to translate business priorities into measurable outcomes.

This is a senior technology leadership role requiring credibility across engineering, enterprise platforms, data, architecture, and AI. The successful candidate will build a high-performing, inclusive organization, create clarity and accountability, and lead teams through sustained transformation. The role demands a holistic leadership approach, drawing on enterprise and industry trends to enable a high-performing, adaptable technology function and a data-first culture.

Responsibilities

• Lead the modernization and simplification of the end-to-end PP&B technology ecosystem—core HR/HCM platforms, employee experience, people/workforce data and analytics, AI, integration, security, and the PP&B vendor landscape.
• Drive transformation across Talent, Total Rewards, Learning, Employee Experience, DEI, Communications, Brand, and Purpose in a mixed legacy and modern environment.
• Make durable platform decisions that reduce structural risk, improve resilience, and compound value through 2030 and beyond, balancing near-term delivery with multi-year modernization.
• Ensure PP&B system, technical, and product architectures stay aligned with business objectives.
• Act as a trusted technology and transformation partner to PP&B leadership, co-owning outcomes, not just delivery, and shape how leaders think about technology, data, AI, and operating models.
• Challenge functional leaders constructively and directly, bringing clarity to tradeoffs, sequencing, and change absorption.
• Build partnerships with PP&B leaders, vendors, and technology peers, and move leaders forward even amid ambiguity or resistance.
• Own execution and results across the PP&B technology investment portfolio (~$50M annual) and a technology organization of ~125 people.
• Jointly set financial targets with PP&B partners and ensure programs deliver to plan.
• Ensure investments translate into measurable outcomes, speed, quality, control, productivity, employee experience, and economics.
• Drive disciplined prioritization, dependency management, resource allocation, and delivery rigor across Run and Grow, holding teams and partners accountable for outcomes, not activity.
• Serve as an active member of the Corporate Technology leadership team, contributing PP&B perspective to Liberty Mutual's enterprise technology agenda.
• Translate enterprise strategy into PP&B execution, high-performing engineering, AI-enabled SDLC evolution, modern architecture, and resilient operations.
• Lead adoption of modern engineering practices: product-centric delivery, platform thinking, automation, and AI across the SDLC.
• Apply and evolve enterprise standards for architecture, security, data, and AI, balancing consistency with the realities of PP&B transformation.
• Anticipate technology evolution, inform the enterprise roadmap, and ensure PP&B decisions strengthen the broader Liberty Mutual technology ecosystem.
• Build and lead a high-performing PP&B technology organization that thrives in sustained transformation.
• Manage staffing strategy (headcount, skills, experience, and internal/external mix), and hire, develop, and coach leaders who operate with accountability and resilience under pressure.
• Foster a culture of direct communication, learning, inclusion, and execution excellence, and model courage in addressing conflict and making hard calls.

Requirements

• Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred.
• More than 5 years in a leadership role required.
• Senior technologist with a proven record leading large-scale, multi-year transformations in complex, regulated environments; experience modernizing core platforms, data ecosystems, and AI-enabled capabilities, preferably in People/HR technology.
• Demonstrated ability to influence, challenge, and partner with executives on operating models, sequencing, investment tradeoffs, and change absorption, addressing conflict directly for better outcomes.
• Hands-on credibility across modern engineering, cloud-native platforms, enterprise SaaS, data platforms, and AI-enabled systems, with experience operationalizing product-centric teams, platform thinking, automation, and responsible embedding of data and AI in the SDLC at scale.
• Proven change leader who has built resilient, high-performing teams through sustained transformation.
• Strong vendor and ecosystem leadership, selection, governance, and value realization across major HR/People platforms and delivery partners, with proven experience implementing 3rd-party HCM/enterprise platforms, cloud-native solutions, and modern data ecosystems.
• Financial and operational acumen, including ownership of technology investment portfolios, multi-year budgeting (labor, software, compute), and blended workforce strategies.
• Business fluency across the PP&B domains, Talent/HR, Total Rewards, Learning, Employee Experience, Communications, Brand, and Purpose.
• Financial services, insurance, or other regulated-industry experience strongly preferred.

Benefits

Liberty Mutual offers a comprehensive benefits package designed to support employees' life and well-being. Benefits include workplace flexibility, professional development opportunities, and support through Employee Resource Groups. The company fosters an inclusive culture where everyone can thrive and make a meaningful impact.

For more details on benefits, visit Liberty Mutual Benefits.

Pay

The typical starting salary range for this role is determined by skills, experience, education, certifications, and location. The full salary range reflects the competitive labor market value for similar positions across the national market and provides opportunities for progression as employees grow and develop within the role. Some roles may include commission and/or bonus earnings based on factors outlined in the compensation plan.