Jobs · Customer Service · New York

VP, Professional Services

Intuition · New York, United States · 4 days ago
HybridCustomer Service$110k–$120k/yrFull-time

About the role

This role supports the drive of Intuition's sales strategy in North America. It requires a combination of creativity, innovation, business acumen, communication skills, and project and people management.

Responsibilities

  • Work closely with the CEO, North America and senior leaders on the development and execution of the business unit sales strategy and business development in the US.
  • Take the lead and utilize own knowledge of communication, marketing and our industry to showcase our work and generate new business as well as managing existing business.
  • Create cross-selling and/or up-selling opportunities by continuously evaluating clients’ needs and goals against Intuition’s products and services.
  • Manage the sales forecasting process for the Blended Solution business unit, leveraging data sources to gain insights that will identify gaps and enable continuous improvement in sales process / execution.
  • Demonstrate solution-oriented and strategic thinking while contributing to organizational decision-making with key stakeholders.
  • Build networks with new and within existing accounts to strengthen overall relationships and provide as-needed support to drive revenue growth.
  • Promote digital content and related consultancy services.
  • Scoping of potential projects and innovating new approaches to meet clients’ needs and budgets.
  • Report/proposal writing and client-facing presentations.
  • Consulting with management and business development on client relationship status and business issues.
  • Providing technical and operational advice during the project lifecycle.
  • Maintaining close contact with client representatives to ensure that client deliverables and milestones are met.
  • Providing expertise and brainstorming ideas with the product development team on various projects.
  • Contributing to the innovation drive within the company by identifying and adding value through continued service improvement to the benefit of Intuition and clients.

Requirements

  • Bachelor’s degree in Business, Finance, Economics, or a related discipline.
  • Minimum of 5-8 years’ experience in creative consultancy, learning and development, or equivalent, ideally in a client-facing role.
  • Minimum of 5 years' experience working strategically in client account management.
  • Proven track record of surpassing revenue targets.
  • Personal initiative and drive with the ability to work independently to achieve objectives.
  • Genuine interest in learning, growing, and pushing boundaries to develop quality programs, products, and services for our clients.
  • Innovative yet pragmatic thinker who applies creative solutions to client problems.
  • Strong client service orientation, skilled in building long-term, trusted relationships.
  • Committed team player.

Pay

The annual US base salary range for this role is $110,000-$120,000.

Schedule

N/A

Benefits

N/A

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