VP, Product Management, Digital Experience

Job Summary

The Vice President, Product Management, Digital Experience at OpenText will lead the Digital Experience portfolio and accelerate the evolution of the OpenText Experience Cloud platform. Reporting to the Chief Product Officer, this role will be responsible for defining the future of how enterprises connect content, communications, client data, and AI-driven engagement across every touchpoint.

About the Role

Join us as a visionary, client-focused, and execution-oriented leader who will shape the future of enterprise Digital Experience Platforms (DXP).

Responsibilities

• Define and drive strategy across a broad and evolving portfolio, including Customer Communications Management (CCM), Digital Asset Management (DAM / Core DAM), Content Management Systems (CMS), Customer Data Platforms (CDP), analytics, and journey orchestration, Messaging channels, including SMS, Email, WhatsApp, and RCS, Digital Fax solutions and OpenText Fax offerings, Experience Cloud platform services and integrations, AI-powered personalization, automation, and intelligence capabilities across the platform.
• Develop and execute a multi-year product vision aligned with OpenText Cloud strategy.
• Drive portfolio convergence toward a unified OpenText Experience Cloud platform.
• Identify market opportunities, strategic partnerships, and expansion areas across AI, personalization, and omnichannel engagement.
• Establish long-term investment priorities that accelerate growth and client value.
• Lead a complex, global, multi-product portfolio spanning multiple business units.
• Balance innovation, modernization, client requirements, and profitability.
• Ensure seamless integration across product lines to deliver an end-to-end client experience.
• Optimize portfolio performance through disciplined product management practices.
• Engage directly with enterprise clients, CIOs, CMOs, and digital transformation leaders.
• Translate emerging industry trends, competitive dynamics, and client needs into differentiated product strategies.
• Serve as a recognized thought leader for OpenText in Digital Experience and engagement technologies.
• Represent OpenText at client events, analyst briefings, and industry conferences.
• Lead the full product lifecycle from strategy and ideation through delivery, adoption, and growth.
• Partner closely with Development, User Experience, Cloud Operations, Sales, Marketing, and Client Success teams.
• Drive data-informed decision making and establish robust investment and prioritization frameworks.
• Foster a culture of innovation, accountability, and continuous improvement.
• Own portfolio performance, including revenue growth, margins, client adoption, and market share.
• Partner with Sales and Marketing on go-to-market strategy, pricing, packaging, and field enablement.
• Support pipeline development and strategic client engagements.
• Drive measurable business outcomes while ensuring client success.

Requirements

• 15+ years of product management leadership experience, including significant experience leading leaders and global teams.
• Proven success in a Vice President or equivalent executive-level role within enterprise software.
• Demonstrated experience managing complex, multi-product portfolios and driving organizational transformation.
• Deep expertise in several of the following areas: Digital Experience Platforms (DXP), Customer communications or engagement platforms, Digital Asset Management (DAM) or Content Management (CMS), Customer Data Platforms (CDP)/Customer journey orchestration, Messaging, CPaaS solution or Omnichannel, Digital fax platforms and channels.
• Strong understanding of cloud-native architectures, SaaS business models, APIs, and platform ecosystems.
• Knowledge of AI and machine learning applications for personalization, automation, and client engagement.
• Experience leading platform consolidation, modernization, and integration strategies.
• Proven ownership of significant product revenue streams, portfolio P&L, or business units.
• Strong ability to align product strategy with revenue and market outcomes.
• Track record of scaling enterprise software products in global and highly regulated markets.
• Influence and Execution Ability to operate effectively at both strategic and operational levels.
• Exceptional executive communication and stakeholder management skills.
• Demonstrated success influencing across executive, technical, commercial, and client audiences.
• Experience leading global cross-functional organizations in fast-paced, highly collaborative environments.

Qualifications

• Master's degree in Computer Science, Engineering, Business Administration, or related field.
• Proven track record of successful product launches and market penetration.
• Experience in leading large-scale product initiatives and managing cross-functional teams.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits

OpenText offers a comprehensive benefits package that includes:

• Competitive compensation and variable/ commission compensation opportunities.
• Vacation entitlement and paid time off.
• Health, dental, and vision insurance.
• Flexible spending accounts.
• Retirement savings plans.
• Employee assistance programs.
• Professional development opportunities.

Pay

Compensation details will be provided during the hiring process.

Schedule

Full-time position.

Equal Opportunity Employer

OpenText is committed to fostering a diverse and inclusive workplace, free from discrimination and harassment. We celebrate and support the unique backgrounds, cultures, and perspectives of all our employees.