VP, Product Management

$190,000 - $240,000 / year

About the role

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity—speed, performance, and trust—to drive growth at scale. With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.

Vertafore’s MGA and Wholesale business is the fastest-growing part of our portfolio. We are looking for a hands-on product leader with strong insurance, MGA, or enterprise software experience to lead product management across our MGA solutions and drive the rollout of AI agents across our teams. This is a broad, build-it role that shapes the products and the way we work in one of Vertafore’s highest-growth markets.

As Vice President, you will own product strategy and execution across the MGA portfolio, including AIM, Surefyre, MGA Systems, and NetRate, while championing the adoption of AI agents across product, services, support, and development. You will operate both strategically and tactically, defining the problems your products solve, maintaining a well-prepared roadmap and backlog, and partnering with engineering to deliver. The role also reaches beyond traditional product management to include training, sales enablement, and ownership of the headcount that supports business operations for the unit. Your objectives are tied directly to business metrics such as retention, adoption, and customer satisfaction.

Responsibilities

• Product Management
  • Own product strategy and the roadmap across the MGA portfolio, including AIM, Surefyre, MGA Systems, and NetRate.
  • Bring AI agents and AI-driven capabilities into the MGA product roadmap, in partnership with the teams building Vertafore’s agent platform.
  • Manage the full product lifecycle from strategy through execution, bringing customer-driven, revenue-generating capabilities to market.
  • Identify market and customer opportunities through ongoing research, customer visits, and direct feedback from the field.
  • Maintain a well-prepared, prioritized backlog and align development teams against the roadmap.
  • Inform product and prioritization decisions with both quantitative and qualitative data.
  • Partner with sales, marketing, and go-to-market teams to launch and position MGA solutions, including input on pricing and competitive positioning.
• Training, Enablement, and Documentation
  • Drive the adoption of AI agents across MGA teams, using automation to remove manual work and scale capacity across product, services, and support.
  • Own training and enablement for internal teams and customers, including hands-on support for adopting AI agents into everyday workflows.
  • Build the sales enablement function for the MGA portfolio, arming sales with the positioning, materials, and product knowledge to win.
  • Build and maintain product and process documentation as a reliable source of truth across the unit.
  • Identify and lead process improvements that increase consistency, efficiency, and quality across MGA teams and workflows.
• Business Operations
  • Own and lead the headcount that supports business operations for the MGA unit day to day.
  • Establish operating cadences, reporting, and metrics that keep leadership informed and teams aligned across professional services, support, development, and product.
• Other duties as assigned.

Requirements

• Bachelor’s degree or equivalent practical experience.
• Demonstrated experience and ability to develop and execute a successful product roadmap with a proven track record of managing all aspects of a successful product throughout its lifecycle.
• Prior experience in the insurance industry is strongly preferred, with an MGA, wholesale, or E&S background a significant plus.
• 10+ years of leadership experience, including building and managing teams and influencing decisions in a matrix environment up to senior levels.
• Strong problem-solving skills and a willingness to roll up your sleeves and get into the details.
• Successful history of delivering customer-driven products designed to create a great customer experience.
• Experience beyond core product management, such as building training, sales enablement, documentation, or business operations support in a fast-growing environment.
• Hands-on interest in AI and automation, with a track record of putting emerging technology to work in real products or operations.
• Experience with Scaled Agile software development preferred.
• Excellent written and verbal communication skills.
• MBA and/or Pragmatic Marketing training a strong plus.

Additional Requirements

• Travel required up to 25% of the time.
• Located and working from an office location.
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.
• Specific vision abilities required by this job include close vision (working on a computer, etc.).
• Frequent sitting and/or standing.

Benefits

Canada Only

• Medical, vision & dental plans.
• Life, AD&D.
• Short Term and Long Term Disability.
• Pension Plan & Employer Match.
• Maternity, Paternity and Parental Leave.
• Employee and Family Assistance Program (EFAP).
• Education Assistance.
• Additional programs - Employee Referral and Internal Recognition.

US Only

• Flexible First work environment: team members use offices for collaboration, community, and team-building, with occasional in-office or travel requirements depending on job responsibilities.
• Medical, vision & dental plans (PPO & high-deductible options).
• Health Savings Account & Flexible Spending Accounts (Health Care FSA, Dental & Vision FSA, Dependent Care FSA, Commuter FSA).
• Life, AD&D (Basic & Supplemental), and Disability.
• 401(k) Retirement Savings Plan & Employer Match.
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance.
• Parental Leave & Adoption Assistance.
• Employee Assistance Program (EAP).
• Education & Legal Assistance.
• Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness.
• Commuter Benefits (Denver).

Bonus plans:

• The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics.
• The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance.
• Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs.