VP, Product Management: Application Developer Platform

About the role

We are seeking a highly strategic and deeply technical Vice President to own product strategy for one of the most transformative businesses within ServiceNow's AI Platform group: AI Application Development.

Responsibilities

• Define and own the multi-year product vision.
• Set the strategic direction for how enterprises discover, build, deploy, and govern AI applications on ServiceNow.
• Translate market signals, competitive dynamics, and customer feedback into a product vision that spans the full developer surface area, from professional engineers to low-code builders.
• Own go-to-market strategy and developer adoption.
• Define positioning, packaging, and adoption strategy for the AI Application Development Platform.
• Partner with sales, GTM, and partner teams to drive customer acquisition and expansion.
• Set adoption metrics (developer velocity, application deployment rates, time-to-value) and own the developer ecosystem story, including how ServiceNow attracts and retains builders across the enterprise.
• Translate the frontier of AI development into platform primitives.
• Stay at the leading edge of vibe coding, AI-assisted development, and agentic application building.
• Lead and grow a world-class product organization.
• Build, develop, and retain a high-performing team of senior product managers.
• Establish PM discipline, culture, and operating rigor that emphasizes technical depth, customer empathy, and rigorous prioritization.
• Develop the next generation of product leaders and create an organization that is a competitive differentiator in talent.
• Drive cross-functional alignment at the executive level.
• Serve as the central product voice for the platform across engineering, design, and go-to-market.
• Influence architecture and product direction across multiple teams and organizations.
• Make hard prioritization and tradeoff decisions and communicate them with clarity and confidence to VP+ and C-suite stakeholders.

Qualifications

• Demonstrated track record of defining and executing platform or developer experience strategy at enterprise scale, including shipping 0 to 1 and scaling 1 to N products that drove significant customer adoption and measurable business outcomes.
• Deep experience building and scaling a developer community and/or partner ecosystem.
• Deep technical fluency. Understands developer platforms, low-code/no-code builders, API-first architectures, and modern AI development patterns. Can evaluate architectural tradeoffs, engage credibly with engineering leadership on technical decisions, and translate complex systems into clear product strategy.
• Prior experience as a software engineer or technical architect is a strong plus.
• Fluency with agentic AI and the evolving developer landscape. Follows the frontier of AI-assisted development, vibe coding, and agentic application building. Understands where the market is heading and can convert fast-moving research and ecosystem signals into enterprise-grade product capabilities.
• 15+ years of product management experience, with at least 5+ years leading and scaling LARGE product organizations. Built and developed PM teams and have a track record of attracting, retaining, and developing world-class product talent.
• GTM strategy and adoption leadership. Defines positioning, pricing strategy, and adoption programs that drive customer acquisition and expansion at scale. Owns the developer or platform adoption narrative and the partnerships that support it.
• Data-driven decision making. Defines metrics before launches, tracks them consistently, and uses data to challenge your own assumptions as readily as those of others. Makes directional calls with incomplete information and course-correct quickly.

Benefits

Base pay range: $291,500 - $495,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.

Additional benefits include:

• Health plans, including flexible spending accounts.
• 401(k) Plan with company match.
• ESPP.
• Matching donations.
• A flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer. ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export license or other approval that may be required by relevant export control authorities.