VP, Product & Design

About Super.com

We started Super.com to help maximize lives – both the lives of our customers and the lives of our employees – so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized. We are more than a fast‑paced, high‑growth tech company; we care about our people and take career progression seriously.

Team Overview

The Product and Design team at Super.com is a high‑performing, fast‑paced group passionate about creating meaningful, impactful products for millions of customers. We champion data‑driven business outcomes, deep customer understanding, and the integration of “magic.” Guided by truth‑seeking, we debate, dig deep, collaborate, and experiment routinely, using quantitative and qualitative insights to shape roadmaps, assess impact, and deliver world‑class products.

Role Overview

We are looking for a dynamic and visionary VP, Product & Design to lead our product strategy and development. As the senior leader of the P&D team, you will build and execute the roadmap that drives short‑term and long‑term growth, work directly with the CEO and cross‑functional teams, define product vision, set priorities, lead leaders, and ensure exceptional user experiences.

Responsibilities

• Grow and Lead the Product & Design Department
  • Lead and mentor the whole product wing, covering product management, design, user research, market research, and creative.
  • Uplevel, mentor, and position teammates to become an innovative, championship team.
• Stakeholder Management & Cross‑Functional Collaboration
  • Collaborate and communicate with top‑level leadership and cross‑functional partners to ensure alignment on product goals and priorities.
• Strategic Leadership
  • Partner with the CEO and GMs to drive top‑level product vision and strategy aligned with Super.com’s goals.
  • Own and improve outcomes for the entire product experience, identifying and executing 10x impact opportunities.
  • Balance revenue and growth goals with customer needs while creating high‑quality, magical experiences.
  • Identify risks and develop mitigation strategies to ensure successful delivery and customer satisfaction.
• Execution, Analysis, & Operations
  • Dig deep into details, draw data‑driven insights, and translate them into shipped solutions.
  • Balance execution depth with holistic performance analysis of the whole product.
  • Oversee the entire product lifecycle—from concept to launch, maintenance, and retirement—and monitor team performance at each stage.
  • Maintain a balance of high‑velocity shipping and high quality, advocating for speed of learning with great customer experience.
• Market & Research
  • Maintain deep understanding of customer needs and behaviors through direct interaction and market research.
  • Drive generative research projects that uncover new product and business opportunities.
  • Stay informed about relevant technological advancements and leverage them effectively.

Qualifications

• 12+ years in product management
• 8+ years in people management, with experience leading teams of 20+
• 3+ years managing or leading design & research teams
• Proven track record of high‑performing teams, product success in the market, and business success
• Experience leading consumer products from zero to one and through growth stages
• Strong operating range – able to be strategic as well as tactical when needed

Nice to Have

• Experience in travel, fintech, or adtech & earnings
• Experience leading UXR and research teams directly
• Mostly B2C experience
• Membership management experience
• Mastery of Reforge principles
• Experience leading remote teams across multiple disciplines
• Experience collaborating with GMs to create a collective product strategy
• Leadership experience in Series C+ companies at scale

Benefits

• Remote‑First Flexibility: work from anywhere and choose the hours that suit you best.
• Unlimited PTO, company‑wide recharge days, and annual team offsites.
• Weekly UberEats credits and travel discounts on Super.com.
• Generous parental leave and a flexible return‑to‑work plan.
• Competitive salary, equity options, and top‑tier benefits starting on day one.
• Wellness budgets, personal development funds, and team‑level learning resources.

Compensation

Compensation Range: $236K – $322K