VP, Practice Leader – Management Liability

About the Role

The VP, Practice Leader – Management Liability is a strategically critical leader responsible for driving profitable growth and technical excellence across all Hiscox USA channel business. This role combines product management and underwriting leadership, overseeing the full product lifecycle, risk selection, and innovation for both digital and intermediated channels. The successful candidate will own and deliver the P&L for their product(s) by setting vision and strategy, driving strong change management, and fostering a culture of collaboration, customer-centricity, and continuous improvement.

Responsibilities

• Lead the Management Liability product portfolio by establishing underwriting strategy, risk appetite, pricing, and coverage direction while driving profitable growth, market relevance, and underwriting excellence through portfolio management, broker engagement, product innovation, and technical leadership of the underwriting team.
• Set and deliver underwriting excellence for the Management Liability product, including:
  • Monitor industry trends, market conditions, and regulatory changes, making recommendations for insurance policy and pricing adjustments.
  • Develop and implement underwriting adjustments.
  • Set individual risk, concentration risk, and aggregate limit strategies.
  • Manage underwriter authority and deliver technical training as needed.
  • Build and maintain underwriting tools for risk evaluation, including applications, guidelines, risk scoring, and data utilization.
• Conduct market research and risk analysis to identify expansion opportunities, customer segments, pain points, trends, and emerging risks, communicating key themes to internal and external stakeholders.
• Define and prioritize product and underwriting initiatives based on customer value, business impact, technical feasibility, and risk appetite.
• Implement strategies for risk selection, assessment, and robust underwriting controls.
• Work closely with marketing, distribution development, claims, actuarial, and underwriting operations teams to deliver innovative, competitive, and compliant insurance solutions.
• Identify, build, and maintain tools for product management and risk evaluation, including applications, guidelines, risk scoring, and data utilization—using third-party vendors where appropriate.
• Partner with channel leads to manage product launches, go-to-market activities, and underwriting rollouts, including positioning, messaging, pricing, distribution, and authority management.
• Measure and monitor performance, profitability, and customer satisfaction using quantitative and qualitative methods.
• Solicit and incorporate feedback from customers, underwriters, stakeholders, and users to continuously improve product quality, underwriting, pricing, and user experience.
• Adjust and update policy language and practices in response to industry trends, profitable growth opportunities, regulatory changes, claims experience, and loss ratio insights.
• Identify training topics, develop training agendas, deliver technical and product training, and establish best practices for knowledge sharing within underwriting operations.

Requirements

• 10+ years of experience in product management and/or underwriting of Management Liability (D&O, EPL, Crime, Fiduciary) products.
• Bachelor’s degree in business, engineering, computer science, or related field; MBA or advanced degree preferred.
• Strong commercial knowledge of customer segments, competitors, and trends for Management Liability.
• Exceptional skills in product visioning, strategy formulation, roadmap development, prioritization, and execution.
• Strong strategic thinking and sound decision-making skills to drive sustainable profitability and long-term growth.
• Innovative and entrepreneurial outlook with commercial sensibilities.
• Highly analytical, data-driven, and adept at problem-solving.
• Exceptional communication and presentation skills, with the ability to influence senior executives, internal stakeholders, and key customers/brokers.
• Experience with Lloyd’s of London, CPCU, or RPLU designation a plus.

Benefits

• 401(k) with competitive company matching.
• Comprehensive health insurance, vision, dental, and FSA plans (medical, limited purpose, and dependent care).
• Company-paid group term life, short-term disability, and long-term disability coverage.
• 24 paid time off days plus 2 Hiscox days, 10 paid holidays plus 1 paid floating holiday, and the ability to purchase up to 5 additional PTO days.
• Paid parental leave.
• 4-week paid sabbatical after every 5 years of service.
• Financial adoption assistance and medical travel reimbursement programs.
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program.
• Company-paid subscription to Headspace to support employees’ mental health and wellbeing.
• Dynamic, creative, and values-driven culture with modern and open office spaces, complimentary drinks.
• Spirit of volunteerism, social responsibility, and community involvement, including matching charitable donations for qualifying non-profits via the Hiscox USA Foundation.

Pay

Salary Range: $200k–$250k. The actual salary for this position will be determined by a number of factors, including the scope, complexity, and location of the role; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment.

Schedule

This position is hybrid and requires two (2) days in the office weekly. Travel: Up to 25%.

About Hiscox

As an international specialist insurer, we focus on key areas of expertise and strength—all underpinned by a culture that encourages us to challenge convention and always look for a better way. We insure the unique and the interesting and seek the same in talented people. Hiscox is full of smart, reliable human beings who look out for customers and each other. We believe in doing the right thing, making good, and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo, and look for solutions.

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle-market commercial clients via both broker and direct distribution channels. Today, Hiscox USA has about 500 employees operating out of 6 major cities: New York, Atlanta, Dallas, Chicago, Los Angeles, and Scottsdale. We offer a broad portfolio of commercial products, including technology, cyber & data risk, professional liability, media, entertainment, management liability, crime, kidnap & ransom, and terrorism.