VP of Transportation (NEMT)

About the role

This role drives strategic initiatives and explores best practices and solutions to enhance service delivery across all markets and transportation modes. It provides leadership, mentorship, and direction to senior leaders and teams, including staffing, performance management, and career development. It supports a culture of efficiency, accountability, and member-centric service delivery.

Responsibilities

• Drives strategic initiatives and explores best practices and solutions to enhance service delivery across all markets and transportation modes
• Provides leadership, mentorship, and direction to senior leaders and teams, including staffing, performance management, and career development
• Owns the transportation roadmap aligned with organizational vision and strategic priorities
• Supports a culture of efficiency, accountability, and member-centric service delivery
• Collaborates with field leadership and cross-functional teams to execute transportation initiatives
• Engages internal departments to ensure alignment with strategic direction and organizational goals
• Leverages systems and field data to deliver analytics and insights on business performance
• Conducts in-depth data analysis to identify strengths, weaknesses, and opportunities in transportation service delivery
• Develops and communicates KPI strategies to drive field execution and account management success
• Presents data-driven insights and recommendations to all levels of leadership to gain alignment and drive decision-making
• Identifies opportunities through analytics and recommends actionable strategies with measurable outcomes
• Compiles and delivers professional reports supporting both qualitative and quantitative findings
• Recommends and implements process improvement initiatives and consults with executive leadership on transformation efforts
• Leads change management initiatives to improve operational efficiency across the organization
• Prepares and manages budgets, analyzes variances, and implements corrective actions
• Ensures high employee satisfaction and retention through leadership development and engagement strategies
• Directs collaboration with internal and external stakeholders to ensure alignment and customer success

Requirements

• Bachelor’s Degree required; Master’s Degree preferred
• Fifteen (15) plus years of experience within transportation and/or medical transportation
• Ten (10) plus years of leadership experience managing teams
• Or equivalent combination of education and/or experience
• Ability to engage and consult across multiple levels of leadership
• Strong ability to articulate business insights using data and context
• Proven expertise in impact analysis and linking data to strategic outcomes
• Strong analytical skills with business and commercial acumen
• Experience with statistical analysis software
• Deep knowledge of transportation provider costs, pricing strategies, and budget management
• Exceptional problem-solving, data analysis, reporting, and time management skills
• Excellent communication and presentation skills
• Ability to build strong internal and external relationships
• Proficiency in computer applications such as Google Suite tools
• Strong project management experience

Qualifications

• Salary: $202,300-240,000
• This role is bonus eligible based on individual and company performance.

Benefits

Not specified

Schedule

Not specified

Pay

$202,300-240,000

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.