VP of Operations & Strategy

About the role

The team you will be joining is a rapidly growing B2B organization entering its next stage of expansion, with significant opportunity to build new capabilities, offerings, and areas of the business. It features an entrepreneurial, highly collaborative leadership team focused on translating an ambitious multi-year growth strategy into measurable execution, operating in a complex, fast-moving environment where commercial performance, client delivery, technology, data, finance, and operations are closely connected. The culture is high‑expectation, valuing ownership, accountability, strong problem‑solving, and leaders who are comfortable building rather than simply inheriting established processes.

Location: Remote within the U.S., with a strong preference for candidates operating in Eastern or Central time zones. Periodic travel required for leadership meetings, company initiatives, and strategic business needs, with the potential for additional travel depending on the scope of partnership with the CEO.

Responsibilities

• Translate long-range business strategy into detailed execution plans, defining initiatives, workstreams, owners, milestones, KPIs, resources, dependencies, and measurable outcomes.
• Oversee a portfolio of high-priority cross-functional initiatives, establishing the governance and operating cadence needed to keep work on track and surface risks or roadblocks early.
• Drive accountability across senior leaders and project owners, ensuring commitments are followed through and strategic priorities move effectively from planning through execution.
• Build reporting, dashboards, and performance frameworks that provide leadership with clear visibility into progress, business performance, investment needs, risks, and opportunities.
• Partner closely with the CEO as a trusted problem solver, helping assess business challenges, drive follow-through on key decisions, and ensure leadership attention remains focused on the highest‑impact priorities.
• Strengthen processes, systems, and operating discipline as the organization scales while preserving the speed and flexibility of an entrepreneurial environment.

Requirements

• Significant experience across strategy & operations, business operations, enterprise transformation, strategic program leadership, PMO, Chief of Staff, or a similarly broad operating leadership role.
• Proven ability to take high-level business strategy and translate it into structured, measurable execution across multiple functions and strategic initiatives.
• Strong experience overseeing cross-functional portfolios, managing dependencies and resources, and holding senior stakeholders accountable without relying solely on direct authority.
• Commercially and financially minded, with experience connecting strategic initiatives to KPIs, ROI, revenue impact, investment requirements, and broader business outcomes.
• Proven success within an entrepreneurial, small-to-mid-sized B2B organization, with experience building processes, operating structure, or new capabilities from the ground up; relevant backgrounds may include healthcare services, medical education, life sciences, technology, digital media, agency, or similarly complex B2B environments.

Benefits

• The opportunity to serve as a highly visible strategic partner and trusted extension of the CEO, helping turn enterprise priorities into action across the business.
• Ownership of a critical portfolio of strategic initiatives that will directly influence the organization’s growth, scalability, and long-term value creation.
• Significant exposure to executive leadership with the ability to influence priorities, investments, operating discipline, and how the organization measures success.
• Meaningful long-term growth potential as the business continues to expand, with the opportunity for scope and responsibility to evolve based on individual strengths and performance.