VP IT Delivery and Deployment-Servicing Platform

Responsibilities

• Lead the end-to-end modernization of the Servicing Platform, owning strategy, execution, architecture evolution, adoption, and business outcomes.
• Translate business strategy into a modernization roadmap and product capabilities customers and partners will adopt.
• Partner across business, product, architecture, infrastructure, data, and cybersecurity leaders to align priorities, decisions, and execution.
• Communicate clearly with executive stakeholders, framing tradeoffs, risks, progress, and decisions in business terms.
• Build and lead a high-performing organization with strong judgment, high EQ, and the ability to operate effectively in complex, ambiguous environments.

Qualifications

• Proven record leading enterprise-scale modernization and transformation programs with end-to-end accountability for strategy, execution, outcomes, and key decisions.
• Deep fluency in modern product, platform, and architecture practices; legacy-only backgrounds are insufficient.
• Strong executive communication, stakeholder management, and relationship-building skills across business and technology.
• Exceptional business acumen, sound judgment, and decision-making capability in complex, ambiguous environments.
• Credibility to lead senior teams, navigate conflict effectively, and operate at an higher level.
• Proven AI skill and capabilities implementations.
• Availability to travel internationally for business purposes, potentially up to 20%.
• Experience 7+ years implementing and supporting technology solutions in a leadership role required.
• 15+ years IT delivery experience; serving in roles such as administrator, developer, analyst, project manager, program manager Req, Platform Owner.
• Experience leading complex, multi-year, multi-million-dollar programs end to end, with full accountability for investment, delivery, adoption, and measurable outcomes.
• Experience leading modern product, engineering, and platform organizations in complex enterprise environments.
• Bachelor’s Degree in relevant area of study or equivalent work experience required.
• Master’s Degree preferred.

What We Offer

• Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
• Flexible hybrid work environment, 3-days a week in office.