VP, Information Security Program Manager
Synchrony · Chicago, IL · Yesterday
Information TechnologyFull-time
About the role
Help Synchrony build one of the most resilient information security programs in financial services. As the Program Manager for Project Meridian, you will be the operational engine behind a high-priority, enterprise-wide security program—turning strategy into disciplined, on-time delivery across many concurrent workstreams.
Responsibilities
- Run Project Meridian day-to-day—orchestrate execution across all workstreams, keeping milestones, deliverables, and dependencies tracked, sequenced, and on course.
- Proactively remove impediments, broker realistic commitments built from team capacity and change calendars, and minimize coordination overhead so teams report status once.
- Establish and run the program operating model—decision rights (RACI) across workstream owners and partner teams, a defined escalation ladder with target resolution times, and a single source of truth for status.
- Define scope, deliverables, and timelines; own SOWs in partnership with Sourcing/Vendor Management; hold partners accountable to quality, schedule, and budget; and ensure the consultant layer reduces, not adds, load on delivery teams.
- Aggregate, track, and report KPIs and program metrics—defined together with workstream owners—providing timely, accurate reporting on progress, risk, cost, and escalations to the CISO and senior leadership.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Develop and execute a proactive communication strategy for Information Security leadership, cross-functional stakeholders, and the Executive Leadership Team.
- Coordinate program financials in partnership with Finance—tracking spend against plan and supporting forecasting and reconciliation.
- Prepare and deliver program reporting and briefings for executive leadership and, in partnership with the CISO, for Federal Regulators and the Board of Directors—presenting program status, milestones, and delivery outcomes.
- Characterization of security risk posture and any risk-acceptance decisions remain with the CISO and accountable workstream owners.
- Plan and orchestrate key program events and exercises (e.g., tabletop exercises)—ensuring readiness, participation, and disciplined follow-through on action items.
- Manage a dedicated team of specialist consultants—scope, deliverables, and timelines; own SOWs in partnership with Sourcing/Vendor Management; hold partners accountable to quality, schedule, and budget; and ensure the consultant layer reduces, not adds, load on delivery teams.
- Facilitate prioritization of shared consultant capacity across workstreams; reallocating capacity already committed to a workstream requires that owner’s concurrence, with unresolved contention escalated to the CISO.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Manage a dedicated team of specialist consultants—scope, deliverables, and timelines; own SOWs in partnership with Sourcing/Vendor Management; hold partners accountable to quality, schedule, and budget; and ensure the consultant layer reduces, not adds, load on delivery teams.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Aggregates, tracks, and reports KPIs and program metrics—defined together with workstream owners—providing timely, accurate reporting on progress, risk, cost, and escalations to the CISO and senior leadership.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Manage a dedicated team of specialist consultants—scope, deliverables, and timelines; own SOWs in partnership with Sourcing/Vendor Management; hold partners accountable to quality, schedule, and budget; and ensure the consultant layer reduces, not adds, load on delivery teams.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence.
- Protect the integrity and audit-readiness of the program record: status reflects validated