VP, Global Payroll

About the role

The VP, Global Payroll leads Synchrony’s global payroll delivery across the United States, Canada, India, and the Philippines. This role ensures accurate, compliant, and timely payroll delivery while partnering closely with in-country payroll teams and vendors to drive consistent governance, process alignment, and continuous improvement.

Responsibilities

• Lead end-to-end payroll operations across the US, Canada, India, and the Philippines, ensuring consistent service delivery and performance
• Establish and maintain global payroll and time tracking policies and procedures aligned with local regulatory requirements
• Monitor legislative and regulatory changes across regions and coordinate timely implementation with vendors and internal partners
• Own payroll governance and accuracy, including control design, review/validation practices, root-cause analysis, and continuous improvement initiatives across global processes and vendors
• Serve as the global escalation owner for complex payroll risks and incidents, ensuring timely resolution and stakeholder alignment
• Oversee payroll-related accounting coordination to ensure alignment between payroll outputs and financial reporting requirements
• Manage payroll vendor performance and relationships, ensuring accountability, service quality, and alignment with operational standards
• Partner with HR, HRIS, Finance, Legal, and vendors to ensure end-to-end process integrity
• Perform other duties and/or special projects as assigned.

Qualifications

• 10+ years of progressive payroll leadership experience, including multi-country payroll oversight (US plus at least one of India/Philippines strongly preferred)
• Bachelor's degree in Business, Accounting or Finance or 6 years equivalent Payroll experience/certification
• Extensive knowledge of US payroll regulations, tax laws, and compliance requirements
• Expertise in payroll controls, audit readiness, and reconciliations
• Demonstrated experience validating payroll tax filings and statutory compliance obligations across multiple jurisdictions
• Proven ability to lead and influence cross-functional teams and manage complex, high-risk operational processes
• Strong understanding of payroll systems, integrations, and data governance (HRIS-to-payroll-to-GL)
• Experience leading payroll transformation, standardization, and automation initiatives at scale
• Familiarity with SOX controls and regulated/financial services environments
• Ability and flexibility to travel for business as required

Desired Characteristics

• Experience with Workday payroll module
• High ownership and attention to detail; strong risk and control mindset
• Clear communication with strong stakeholder management
• Analytical problem solving; ability to interpret financial and operational data
• Ability to operate effectively across cultures, time zones, and regulatory environments
• Professional certifications: CPP (Certified Payroll Professional), CPA, or equivalent regional credential
• Advanced proficiency with spreadsheet, database and other software applications

Pay

Salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Schedule

Our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.

Benefits

We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events.

Investing in You

Our benefits and rewards reflect our culture and our values. We listen closely to our employees and continuously evolve how we support them. Putting people first means empowering you to bring your best self to work every day.

Living Our Values

Our Way of Working

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events.

Employee Resource Groups (ERGs)

More than 50% of our workforce is actively engaged with our 8 Employee Resource Group (ERGs). These groups are open for everyone to join, regardless of level, background, or life experiences, so all employees can have the opportunity to be passionate about their interests while fostering connections and driving meaningful initiatives at work. Their ideas turn into actions through passion and help Synchrony be a place where everyone feels welcomed, valued and accepted.