VP, Customer Engineering
About The Role
Armada is seeking a visionary VP of Customer Engineering to lead a world-class, globally distributed team of Customer Engineers at the forefront of AI infrastructure and edge computing. This is a pivotal leadership role for a builder and operator who thrives at the intersection of cutting-edge AI technology and large-scale industrial deployment.
This leader will own and scale both the Customer Engineering (CE) and Value Engineering (VE) functions globally, ensuring tight integration between technical discovery, solution architecture, and business value articulation across the entire pre-sales lifecycle.
As Armada accelerates adoption of its AI-powered edge platform—spanning ruggedized modular data centers, GPU-accelerated inference, and real-time edge AI—this role will define how we engage with customers worldwide. From initial technical discovery through validated, deployment-ready architectures and quantified business outcomes, you will drive a consistent and high-impact motion across North America, EMEA, APAC, and emerging markets.
Core Skills & Capabilities
- Global Leadership & Team Development
- Proven experience building and scaling global CE and/or VE organizations
- Strong talent builder with ability to develop technical and commercial leaders
- Ability to operate in ambiguity and bring structure to high-growth environments
- Experience working across international markets, enterprises, and governments
- Deep expertise in: GPU infrastructure (NVIDIA ecosystem), AI frameworks (TensorRT, ONNX, etc.), Datacenter and edge architecture
- Experience with: Kubernetes, virtualization, cloud (IaaS/PaaS)
- Proven ability to influence C-level stakeholders globally
- Experience in energy, defense, telecom, utilities, or industrial sectors
- Exposure to modular/mobile data centers
- Experience with: Edge AI optimization, OT/IT convergence, Satellite/LEO connectivity (Starlink, VSAT)
- Global experience across EMEA, APAC, or Middle East
- Relevant certifications (AI/ML, cloud, datacenter)
Required Qualifications
- Bachelor’s degree in a relevant technical field
- 7+ years leading Customer Engineering, Solutions Architecture, or Value Engineering teams globally
- 7–10+ years in pre-sales, AI infrastructure, data center, or distributed systems
- Deep expertise in: GPU infrastructure (NVIDIA ecosystem), AI frameworks (TensorRT, ONNX, etc.), Datacenter and edge architecture
- Experience with: Kubernetes, virtualization, cloud (IaaS/PaaS)
- Proven ability to influence C-level stakeholders globally
- Experience in energy, defense, telecom, utilities, or industrial sectors
- Exposure to modular/mobile data centers
- Experience with: Edge AI optimization, OT/IT convergence, Satellite/LEO connectivity (Starlink, VSAT)
- Global experience across EMEA, APAC, or Middle East
- Relevant certifications (AI/ML, cloud, datacenter)
Compensation & Benefits
To ensure fairness and transparency, the on-target earnings salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications. In addition to the salary, this role will also be offered equity and subsidized benefits (details available upon request).
- Medical, dental, and vision (subsidized cost)
- Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
- Roth 401(k)
- Unlimited paid time off (PTO)
- 14 paid company holidays per year
Equal Opportunity Statement
At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.